United States Network Administrator

Darrick Williams

*************@*****.***

Address

Westland, MI

48186

United States

Profile

Highly skilled and self-motivated IT professional with over 20 years of experience in progressively challenging roles. Demonstrated ability to thrive in high-pressure environments and meet tight deadlines. Excels in interpersonal communication and possesses a strong work ethic. Seeking a Network Administrator position to leverage expertise in enhancing enterprise network infrastructures within a growth-oriented company.

Work Experience

Ternes Packaging Livonia United States

Network Administrator

04/2023 – present

Configured, maintained, and upgraded corporate customer networks to provide comprehensive support

Monitored network performance and conducted testing to identify vulnerabilities

Established user accounts, permissions, and passwords to maintain network integrity

Planned and implemented network upgrades

Monitored network and wireless performance and troubleshooted issues

Configured and maintained network switches, routers, and servers to ensure optimal performance and reliability for users

Conducted regular network audits and performance evaluations to identify areas for improvement and implement necessary upgrades to enhance network efficiency

Ascension/TekSystems (project ended prematurely by Ascension)) Warren, MI United States

Network Administration

08/2022 – 12/2022

Successfully deployed and validated network devices, configured, monitored, and troubleshooted as required

Contributed to the network implementation of a new Nurse-Call system

Showcased proficiency in Cisco, Avaya, Dell, Juniper, and Aruba hardware and software platforms

Expertise in MDF/IDF closet setup and configuration, including installation of patch panels, rack PDUs, UPSs, and cable managers (vertical and horizontal)

Ford Motor Company / TekSystems (project ended prematurely by Ford) Dearborn, MI United States

Wireless Network Administrator

04/2022 – 05/2022

A member of the Ford Global Network Services team in strategic redesign and enhancement of manufacturing wireless network

Successfully transitioned from old to new wireless network to improve wireless connectivity efforts

Configured and troubleshooted wireless/wired network devices, including Cisco Air-OS and IOS-XE based wireless LAN Controllers (5500’s/8500’s/9800s)

Conducted active/predictive surveys, implemented, and supported enterprise wireless and wired network environments

Demonstrated expertise in configuring and troubleshooting Cisco Access Points, indoor/outdoor with various modes (local, bridge, monitor) in collaborative team settings

NTT Data / Joyson Safety Systems

Network Advisor (short term project until completion) Westland, MI United States

11/2019 – 03/2020

Advised Joyson Safety Systems on optimizing latency and bandwidth speeds across global network locations for Azure cloud instance

Utilized client's VPN to identify necessary latency/bandwidth testing tools such as iPerf, Microsoft sysinternals, PsPing, Wireshark, and Fiddler for accurate results

Provided troubleshooting support and guidance to resolve connectivity and configuration issues with global technical support team and upper management

Conducted testing in multiple time zones and effectively communicated with diverse global teams to demonstrate adaptability

Produced detailed assessment report with key findings and recommendations to address latency and bandwidth challenges at each location

Marathon Petroleum / KForce Detroit United States

Network Administrator

06/2017 – 10/2018

Oversaw network administration responsibilities for 200+ Cisco switches and 60 wireless access points, including installation, configuration, and troubleshooting

Ensured 95% uptime for refinery-specific network environment to comply with government regulations

Designed and implemented LAN independently, collaborating with vendors when necessary

Managed network projects from inception to completion, including requirements gathering, cost estimates, equipment procurement, contractor engagement, change management, and final delivery

Analysed root causes of WAN performance issues and developed mitigation plans through collaboration with corporate network team

Performed product research, cost analysis, fulfilment, optimization, and maintenance of temporary network equipment

Installed and configured temporary network hardware for training purposes, including switch replacement and network drops

Successfully completed Turnaround (TAR) project, overseeing the building of temporary networks for tripled incoming crew, which involved:

Coordinating network switch configuration and installation, managing on-site vendors for multimode fiber pulls, and integrating with existing LAN ahead of schedule while maintaining exemplary safety and environmental standards. Collaborated with various teams and vendors through weekly planning meetings for project success

Gentherm Corp / Brightwing Northville United States

Network Administrator

03/2016 – 04/2017

Managed global network administration, monitoring network and traffic performance, and conducting SD-WAN installation and administration

Updated switch/router firmware and security patches to optimize network security and performance

Ensured all global network systems and services met productivity expectations

Supported Senior Network Engineer with agility and expertise

Managed configuration and administration of Cisco and Dell switches and routers

Toyota Technical Center / Analysts International Ann Arbor United States

Level 3 Technical Support

05/2015 – 03/2016

Toyota Technical Center / Analysts International Ann Arbor United States

Level 2 Technical Support

06/2010 – 05/2015

Skills

Cisco Routing & Switching

Professional

Network Troubleshooting

Professional

Switch configuration and troubleshooting

Professional

Dell Networking

Limited

Network Management tools

Professional

Copper and Fiber cabling

Professional

Network Design

Limited

VOIP/QoS

Limited

Active Directory

Professional

DNS and DHCP

Professional

MS Office 365

Professional

Communication and Customer service skills

Professional

Education

Cisco Networking Academy

Washtenaw Community College Ann Arbor United States

02/2015 – 06/2015

Graduated with honors from Washtenaw Community College with a CCNA Route & Switch certification

Demonstrated proficiency in networking concepts and technologies

Developed skills in configuring and troubleshooting network devices

Completed coursework in routing and switching protocols

Obtained valuable hands-on experience in network design and implementation

Cisco Networking Academy - Security

Washtenaw Community College Ann Arbor United States

11/2016 – 03/2017

Graduated with honors from Washtenaw Community College with a CCNA Security

Certificates

CCNA ROUTE & SWITCH (expired 2019) Cisco

CSCO12789671

11/2015

Strengths

Network Route & Switch Network Performance Optimization Network Troubleshooting Problem-Solving Domain Name System (DNS) & DHCP Customer Service Technical Support Critical Thinking

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