Case Manager Behavioral Health
Resume:
Angel Beckett
Sicklerville, NJ *****
***************@*****.***
Professional Summary
Adapts easily to fast paced, high stress situations which require attention to detail and follow through. Proven ability to learn quickly, assess problems, and initiate corrective action. Demonstrates a positive and professional attitude in and out of the workplace. FIRST AID and CPR; HIV; Client Advocacy; Conflict House Meetings; KIPU (EMR); crisis intervention certification; DCF HIPAA; Relias certifications
Authorized to work in the US for any employer
Work Experience
Case Manager
Victory Bay Recovery Center-Clementon, NJ
July 2024 to Present
As a dedicated Case Manager, I am responsible for coordinating and overseeing comprehensive care plans for individuals in need of support, ensuring the delivery of services tailored to their unique physical, mental, and social needs. My duties include conducting thorough assessments, developing individualized service plans, and providing ongoing support and advocacy to clients. I collaborate with multidisciplinary teams, including healthcare providers, social workers, and community resources, to ensure the successful implementation of treatment goals. Additionally, I assist clients in navigating challenges related to housing, financial stability, legal concerns, and healthcare access, all while fostering a supportive and respectful relationship. My role also involves regular follow-ups, progress tracking, and adjustments to plans as necessary, ensuring clients have the tools and resources to achieve stability and independence. Key Responsibilities:
• Conduct comprehensive client assessments and develop tailored care plans.
• Coordinate services and collaborate with healthcare providers, social workers, and community organizations.
• Monitor client progress and adjust care plans as needed to ensure successful outcomes.
• Advocate for clients to ensure they receive appropriate services and resources.
• Provide emotional support and guidance, fostering a trusting, respectful relationship.
• Assist clients in navigating legal, financial, and housing challenges.
• Track and document client progress, ensuring all case notes are up-to-date and accurate.
• Aftercare planning
Lead Behavioral Health Technician
Victory Bay Recovery Center-Clementon, NJ
October 2023 to July 2024
• Patient Support: Provide direct support to individuals with behavioral health issues, including mental health disorders or substance abuse problems.
• Providing high quality customer service
• Complete knowledge and use of KIPU EMR
• Relias training
• Completing proper paperwork
• Working directly with supervisor
• Maintaining accreditation standards
• Observation and Monitoring: Monitor and observe patients' behavior, documenting any significant changes or concerns. This may involve tracking mood, activities, and interactions.
• Assistance with Daily Living Activities: Help patients with activities of daily living, such as bathing, dressing, eating, and other self-care tasks.
• Crisis Intervention: Be prepared to handle crisis situations and intervene when necessary. This could involve de-escalation techniques, providing emotional support, or contacting appropriate professionals for assistance.
• Therapeutic Engagement: Assist in implementing therapeutic interventions and activities as directed by mental health professionals. This may include group therapy sessions, recreational activities, or educational programs.
• Communication: Maintain clear and open communication with other members of the healthcare team, including nurses, counselors, and physicians. Report any concerns or observations promptly.
• Patient Advocacy: Advocate for patients' needs and rights, ensuring that they receive appropriate care and support. This may involve liaising with other healthcare professionals and social service agencies.
• Record Keeping: Maintain accurate and up-to-date records of patient interactions, treatment plans, and progress. Adhere to confidentiality and privacy regulations.
• Crisis Prevention Planning: Collaborate with the treatment team to develop and implement crisis prevention plans for patients at risk of self-harm or harm to others.
• Training and Education: Stay informed about the latest developments in behavioral health and attend relevant training sessions. Provide education and support to patients and their families.
• Safety Measures: Implement safety measures to ensure the well-being of both patients and staff. This may include following protocols for handling potentially dangerous situations.
• Transportation: Transporting clients to daily groups and different locations as needed. 2021-2023
Full time student at Pasco Hernando State College in between leaving Mandala and then starting at Advantage Behavioral Health.
Lead Patient Care Associate
Mandala Healing Center-West Palm Beach, FL
August 2020 to June 2021
• Work directly with supervisor to fulfill daily tasks
• Que 15s Que 30s
• Run unit and make sure all daily tasks are complete.
• Maintain systems set in place to uphold Joint commission standards and keep up compliance.
• Complete shift reports
• Work with nursing and clinical staff to ensure proper care and maximize patients health outcome
• Complete intakes/ searches
• Completed various KIPU forms for necessary documentation
• Completing necessary ROI’s
• Complete knowledge and use of KIPU
• Complete pre-admits /admissions with KIPU EMR
• Treat every patient with compassion and understanding
• Oversee family phone calls
• Help with hygiene when necessary
• Keep facility tidy and neat
• Ensure every patient get their proper nutrition meal
• Open communication through business Gmail with clinical, PCA staff, supervisors, CEO, Nursing staff
• Keep a close eye on all patient to ensure safety and wellness
• Attend to and give extra support to patients that need it
• Conduct UA’s
• Offer positive support to fellow co-workers
• Training of new employees joining the team
Behavioral Health Technician (BHT)/ BHT supervisor Florida Addiction and Recovery Center-Fort Lauderdale, FL May 2016 to November 2020
• Observe, report client progress and issues weekly into Kipu regarding their treatment plans given by clinical staff.
• Conduct female UA's, intakes, type up van list for all transportation in regards to activities, center, and outside meetings.
• Transport clients to the center, activities and outside meetings, gassed up vans, filled out daily van logs.
• Reception/front desk
• Run ancillary groups
• Care for individuals with mental, emotional, and substance abuse conditions and disabilities.
• Followed the instructions of clinical staff and health practitioners.
• Monitor patients' physical and emotional well-being by observing and reporting to clinical staff and medical staff.
• Observed medication compliance
• Maintain daily logs for joint commission compliance
• On call
• Completed discharges
• Oversee fellow bhts to make sure staff completed tasks proficiently as a team
• Case Management
• Answer phones
• Facilitate ancillary groups
• Facilitate appointments
• Helped with keeping Jhaco compliance standards
• Updated logs daily
• Imputed ancillary notes into Kipu
Behavioral Health Technician
changes treatment and recovery center-Pompano Beach, FL January 2016 to May 2016
• Worked directly with clinical in support of patients
• Transported patients to clinical building for daily meeting.
• Transported patients to outside meetings, grocery shopping, and activities
• Completed shift reports
• Completed intakes
• Maintained q15s&q30s
• Kept grounds clean
• Offer support and positive reinforcement when needed Skills
• Crisis Management
• Medical Terminology
• Typing
• Tax experience
• Intake
• Serving
• Gel application
• Individual / group counseling
• Hospitality
• Case Management
• Medical Records
• Presentation skills
• Crisis Intervention
• Addiction counseling
• Sales
• Working with people with autism
• Communication skills
• Direct support
• Case management
• POS
• French nail design
• Behavioral Health
• EMR systems
• Patient care
• Psychiatry
• Customer service
• Pedicure
• Social Work
• Medical terminology
• POS
• Manicure
• Driving
• Application of rhinestones
• Sanitization
• Behavioral health
• Patient monitoring
• Care plans
• Psychiatric care
• Serving Experience
• Vital signs
• PTSD Care
• Experience with children
• Marble nail design
• Inpatient
• Acrylic application
• Nail care
• Hospitality
• Patient Care
• HIPAA
• Medical records
• Vital Signs (1 year)
• EMR Systems
• Customer service
• Patient observation
• Cash register
Certifications and Licenses
Crisis Prevention Intervention
February 2021 to Present
Driver's License
First Aid Certification
CPR Certification
HIPAA
October 2020 to October 2022
CPR/AED
January 2021 to January 2022
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