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Senior Paralegal/Contract Manager/Project Manager

Location:
Miamisburg, OH
Salary:
76,000
Posted:
January 22, 2025

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Resume:

Alicia C Norman

**************@*****.***

https://www.linkedin.com/in/alicianorman/

Cincinnati, OH

RELEVANT SKILLS:

Legal and Compliance Professional of sixteen years with leadership experience looking to expand her leadership expertise, contract drafting, negotiation, and legal skills. Proven knowledge of managing teams, major purchase order agreements, labor hour contracts, files, service completion and court dockets.

Providing operations support, legal research training, legal and client support, interpreting legal terminology, researching real estate, and statutory law to interpret relevancy. Using Docusign, PDF Filler for redlines, SharePoint, Excel, Zoho CRM, Vista, Legacy, Citrix, and CRM tool to manage contract data and drafting. Drafting and reviewing (NDA) non- disclosure agreements, vendor and sub-contractor agreements, government pleadings/forms, regulatory compliance, and reviewing Pleadings. Managing contract Vendors and Providers.

EDUCATION:

Associate of Technical Studies – Paralegal Studies from Cincinnati State Technical and Community College, Cincinnati, Ohio Graduation Date: May 5, 2019 Bachelor of Science in Orgnizational Leadership from Indiana Wesleyan University

(4.0. GPA) Anticipated Graduation Date: December 2024 Core courses:

Legal Research/Writing, Real Estate Law, Family & Probate Law, Litigation, Legal Office Environment, Legal Transcription, Legal/Paralegal Capstone, Business Law I & II, Document Proofreading & Editing, Financial Accounting, Employment Law. PROFESSIONAL EXPERIENCE:

Divisions Maintenance Group, Remote September 2023 – December 2024 Remote Contract Manager/Administrator

Ensuring compliance with the procurement process and the terms and conditions of all agreements, reviewing and approving Provider certificate of liability insurance, Workers Compensation, and all exhibits of the agreements;

Approving, managing, and processing all customer contracts, accounts, and provider contracts; bulk contract uploads through excel, SalesForce, and Legacy/Citrix contract management software;

Reviewing and requesting statement of works, master purchase agreements, and all site-specific requirements for landscaping, snow removal, snow plowing, lot sweeping, emergency plumbing, electrical services as set forth in the agreement. Producing Amendments to Service Agreements when appropriate; Training on the new Divisions Maintenance contract and sales systems.

Entering and ensuring compliance of billing rates, customer and provider rates, terms, scopes, invoices; compiling service start and end dates, billing dates, services performed per site, and the provider terms.

Monitoring and managing canceled contracts with the executive teams; Developing and coordinating meetings with National account teams, Directors and sales Agents;

Conducting intake interviews; Developing and coordinating meetings with National account and Sales Operations team members, Directors, District Managers;

Owning Process Manual rights, which includes drafting, managing and updating Process Manuals for Contract Administrators.

Senior Legal professional of 16 years

Gap – February 2023-August 2023

Reason of Gap – Working on my Bachelors Degree @ IWU Brock & Scott, PLLC July 2021-January 2023

Remote Senior Paralegal

Adopting a systemic approach to identify, analyze, and bring about improvement in the existing business processes for the purpose of optimization and meeting quality standards.

Working with legal contracts to ensure quality of data upon input, Entering contract data from pdf format to the client’s contract management system, SpringCM.

Maintain CRM databases including data cleansing, record maintenance, and data linkages to other source systems.

Analyzing and organizing debtors’ financial histories, escrow analysis’, bankruptcy pacer, dockets, claim registers, loan modifications, filed notices, and proof of claim documents to file pleadings timely and efficiently.

Managing bankruptcy files from open to close, gathering case exhibits from multiple sources, prepare Notice of Payment Changes, Notices of Transfers, Transfer of Claims.

Execute data cleansing and de-duplication processes to eliminate redundant or obsolete records.

Post-petition Fee Notices, update cases, and perform assigned tasks.

Cross trained in New Jersey, Philadelphia Foreclosure, and Collections to assist with department needs. Closing and billing files after all invoices received.

Uploading documents to client for pre-approval and working directly with clients to provide status updates for myself as well as my team members.

Achieving 131 % of company goal with team support. Hamilton County, Ohio March 2020-July 2021

Contract Administrator /Office Manager

Contracts Administrator and liaison between Hamilton County Prosecutor and Contractors while drafting, editing, reviewing Title insurance, County Maintenance, Engineering, Stadium and Operating Service Agreements/Contracts for Hamilton County. Managing Major Purchase Order Agreements, basic Agreements collaborating with accounting to ensure sufficiency, and preparing ITB Agreements for government proposals.

May also perform bindery, QC and final check, file services, call center representative, and reception, etc.

Managing, initiating, and tracking contracts by coordinating in-person and virtual meetings with Hamilton County Prosecuting Attorney, Vendors, and Managers to obtain specifications, insurance documents, and exhibits to incorporate.

Managing all signed Agreements until the execution process is complete. In addition, closing out all contracts when all documents are obtained. Distributing to all parties.

Office Managerial functions to manage office supply inventory. Training new employees and updating procedures. Approve / sign invoices and submit to accounting for processing, budget material prep.

Supervisory and training tasks as required by Director. First Financial Bank, Cincinnati, Ohio October 2019-March 2020 Corporate Paralegal

Providing overall administrative and paralegal support to Bank VP and Counsel;

Contract review; Master Service Agreement, confidentiality agreement a.k.a. Non- Disclosure Agreement, Estate Planning; Trusts, POA review;

Setting up training with bank staff to learn about the functions of Legal Tracker;

Read, sort, process incoming emails and mail: drafting letters and correspondence; Preparing Meeting Agendas and Meeting Minutes; cover letters; drafting Judgment documents;

Project Management to ensure compliance with local and federal applicable laws. Managing expenses, monthly, and quarterly budgets. Compiling data to create pie charts of year over year spend. Running reports. Consolidating GL reports and creating new Legal tracker reports and charts with Microsoft excel to reveal spending patterns based on current performance;

Billing clients and managing invoices when appropriate. Closing Matters and files in Legal Tracker. Liaison support to clients while providing file updates. Scheduling and managing meetings. Attending staff, Retail Banking, HR, Litigation, and Paralegal Project management meetings. Transcribing and distributing weekly meeting agenda and meeting minutes and notes for senior leadership and management;

Administrative tasks include: faxing, mailing and filing of documents checks and letters. Copying and scanning as needed. Contacting court when appropriate; other administrative duties and projects as assigned.

Axcess Financial, Fairfield, Ohio August 2018-October 2019 Credit Dispute Resolutions/Legal Department

Analyzing data by evaluating E-Oscar reports, Stars, and Latitude to resolve credit dispute issues with installment loan customers; using key data and Microsoft Excel to provide conclusion reports to Transunion and Experian; recommending process updates to Management to ensure work efficiency; strong analytical and problem- solving skills;

Managing accounts, Representatives production time, monthly goals, and credit corrections for Online Operations; Provides Administrative and Financial support within the Online Loan Operations group. Providing direction, assistance, and coaching to offsite vendors; Responding to email correspondence from online customers;

Taking supervisor calls and de-escalating customers while providing excellent customer service to the online customers of Check-N-Go;

Drive process improvements related to the company and managing state directory to determine new laws and regulations that would present adjustments to the customers lending;

Volunteering with Task-Force Committee to orchestrate company events, decorating the office for Anniversary, Birthdays and employee celebrations. Gap – November 2017-July 2018

Reason of Gap – Laid Off

Gerner & Kearns, Florence, Kentucky November 2016-October 2017 Paralegal

Provided overall administrative and paralegal support to lawyers. Read, sorted and

(pdf) scanned incoming mail and distributed electronically. Ensured mail was delivered timely;

Worked closely with attorneys in the diligent preparation of Ohio and Kentucky correspondence and legal preparation. Preparation work includes, but is not limited to: drafting letters and correspondence; Preparing Motion for Default and Summary Judgments; cover letters; drafting Judgment documents; reports; debtor correspondence;

Initiated legal action and compliance with basic knowledge and familiarity with applicable laws, rules of court, evidence and legal procedures for clients. Billed clients and managing invoices when appropriate filing of Judgment is obtained. Liaison support to clients while providing file updates. Scheduling hearings with the court. Billing clients and managing invoices when appropriate filing of Judgment is obtained. Liaison support to clients and providing file updates. Managing Attorney files; Prioritizing and organizing mail;

Provided excellent customer service through Inbound and outbound calls to the court; e-Filing and mailing of Pleadings when appropriate; other administrative duties and projects as assigned;

Managed Attorney calendars for deadlines; administrative tasks include: faxing, mailing and filing of documents. Copying and scanning as needed. Contacting court when appropriate; other administrative duties and projects as assigned. Delev & Associates, Cincinnati, Ohio May 2016-November 2016 Legal Secretary/Paralegal

Ensuring Service completion on files. Reviewing and maintaining of files, compiling of legal documents to gather information;

Efficient use of CUBS document management systems; PACER/SCRA compliant;

Initiating legal action and compliance with basic knowledge and familiarity with applicable laws, rules of court, evidence and legal procedures for clients;

Preparing agreements, complaints, pleadings, correspondence, Affidavits, reports and drafting legal correspondence; filing Motions and Judgments, Notices, Judgment entries; re-service requests in connection with civil law;

Managing Attorney files; assisting with hearing scheduling; examining dockets; e- Filing and mailing of Pleadings, Notices, Entries and being a team player acting as backup receptionist and providing support in other areas of the office. Reisenfeld & Associates, Cincinnati, Ohio February 2014-August 2015 Paralegal

Reviewed Instruments, Affidavits, Complaints, and ensuring Service completion on files. Also, reviewed and maintained files, mail, compiled legal documents to gather information, located missing or incomplete records and maintained records;

Efficient use of CASEAWARE document management systems;

Initiated legal action and compliance with basic knowledge and familiarity with applicable laws, rules of court and evidence and legal procedures for clients;

Prepared pleadings, correspondence, Affidavits, reports and drafted legal correspondence; filed Judgments, Notices, Judgment entries, nunc pro tunc request; Renewed Motions for judgment, and re-service requests in connection with foreclosure;

Managed Attorney files; scheduled hearings; examined dockets; complied with deadlines; e-Filing and mailing of Pleadings, Notices, and Entries; served as a liaison between Client and Attorney.

Weltman Weinberg Reis L.P.A., Cincinnati, Ohio From 2009-Until 2012 Legal Assistant/Collector

Exceeding corporate goals by retrieving over $240,000 of lost revenue in 30 days, consistently meeting goal expectations ten consecutive months;

Monitored delinquent accounts and proceeded with collection activity;

Demonstrating excellent interpersonal skills by informing Clients, and consistently interacting with Attorneys and Defendants;

Monitoring of the efficiency of the legal processes, preparing legal documents to be sent out to Defendants, adhering to Federal Debt Collections Practices. COMMUNITY INVOLVEMENT:

BIG BROTHER AND SISTER VOLUNTEER (2020-current)



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