Customer Support Delivery Driver

Experienced professional with ** years in the transportation and logistics industry, and a cumulative 17 years in customer support services.

Skilled in efficiently managing the movement and delivery of goods, fostering effective relationships with customers and colleagues. Known for exceptional problem-solving abilities, communication skills, and a commitment to achieving impactful results. Eager to apply extensive customer support expertise and IT education practicum in a new career opportunity with a reputable organization.

Education

My Computer Career – Houston, TX

Certificate of Completion: Information Technology Security and Administration Program

Smith and Solomon Commercial Driver Training

Curriculum Completed: CDL Training

Employment History

Toolz of the Trade by RTS, LLC, Missouri City, TX 2023 – Present

Contractor – Part-Time Commercial Cleaner

Provide comprehensive cleaning services for home builder clients during all phases of residential construction and post-construction.

Deliver timely and efficient cleaning of contracted sites, including commercial businesses, pre-move-in and post-move-out services for real estate brokerages.

YRC Freight, Houston, TX 2021 - 2023

P and D Driver, Forklift Operator, and Inbound/Outbound Freight Handler

Managed timely business and residential ground pick-up and delivery in various weather conditions.

Verified dispatch instructions, ensuring accuracy in load handling and documentation, including hazardous materials.

Safely operated a 26-foot straight truck, optimizing load distribution to prevent shifting during transport.

MRC Global, Glassboro, NJ 2019 - 2019

Delivery Driver

Executed accurate and timely handling of client pick-up and delivery requests; interfacing with clients daily when transporting baked goods between business locations.

Operated and maintained company assigned vehicle safely and efficiently (flatbed and 26 ft. Straight Truck with Air Brakes) and provided warehouse support (e.g., stand-up/sit-down forklift and electric pallet jack).

151 Foods, Inc., Bellmawr, NJ 2017 - 2019

Delivery Driver

Completed accurate and timely handling of client food-service pick-up and delivery requests; interfacing with clients daily when transporting goods between business locations.

Operated and maintained company assigned vehicle safely and efficiently (flatbed and 26 ft. Straight Truck with Air Brakes) and provided warehouse support (e.g., stand-up/sit-down forklift and electric pallet jack).

Trained new hires.

Iron Mountain, Sharon Hill, PA 2013 - 2016

Courier Driver

Provided accurate and timely handling of client confidential documents, pick-up, and delivery requests; interfacing with clients daily when transporting confidential materials to and from their businesses.

Trained new hires.

Earlier Experience

Budget Maintenance, Inc., a Moore Jones Building Service Company, Exton, PA (2011 – 2012)

Mellon Certified Restoration, Yeadon, PA (2010 – 2011)

Allied Barton Security Services, Philadelphia, PA (2008 – 2010)

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