Medical Assistant Records
Resume:
APRIL TOWNS
*** ***** *** ****** ******, GA ***** 404-***-**** *************@*****.***
PROFESSIONAL PROFILE
Well-organized professional with 10+ years of healthcare industry experience and strong leadership skills. Facilitate efficient workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
American Medical Technologists (AMT) – Certified Medical Assistant.
American Red Cross – Certified in CPR / First Aid.
Show sound judgment and good decision making when dealing with problems.
Prioritize and manage workload to meet deadlines.
Communication Platforms – Zoom, Skype, MS Teams, Google Meet, Slack.
Microsoft Office Applications – Word, Excel, PowerPoint Typing Speed – 40 WPM.
KEY QUALIFICATIONS
Human Resource Management Organizational Improvements Interpersonal Professional Communications
Business Operations Practice Structure, Leadership & Management Medical Administrative Procedures
Healthcare Ethics HIPAA Compliance Accounting Payroll Appointment Scheduling Medical Terminology
Insurance Verification CMS 1500 Processing Co-Payments UB-04 Medical Records Management
Insurance Billing Procedures Insurance Claim Cycle Health Records Management
Electronic Health Records (EHR) Electronic Medical Records (EMR)
EDUCATION
Ultimate Medical Academy Associate of Science Degree – Healthcare Management, 2022
Everest Institute of Marietta Diploma – Medical Assistant
Gained valuable experience during internship at Westcare Pediatrics in Carrollton, GA
PROFESSIONAL EXPERIENCE
Medsien – Carrollton, GA 06/2020 – Present
Registered Medical Assistant / Remote Patient Care
Handle inbound and outbound calls, register patients, and update medical records and medication information.
Report vital signs, call in prescriptions, and ensure patient goals have been met.
Provide physician with updates and attend bi-weekly Zoom meetings.
Document call interactions, forward information to the physician, and uphold HIPAA guidelines for patient privacy.
Woodstock Pediatric – Marietta, GA 12/2019 – 02/2020
Registered Medical Assistant
Provided care for pediatric patients.
Administered immunizations, drew blood, took vital signs, assisted physician with procedures, and ran tests.
Completed monthly inventory, ordered office supplies, and answered phone calls.
Completed and updated patient charts, managed time effectively, and handled confidential information.
Buchanan Medical – Buchanan, GA 03/2014 – 01/2020
Floor Nurse
Answered phone calls, ordered MRI and CAT Scans, followed up on referrals, and called in medication refills.
Checked vital signs, administered injections, and drew blood.
Completed daily paperwork based on physician notes and maintained confidentiality of private information.
Community Medical Center – Carrollton, GA 05/2012 – 03/2014
Registered Medical Assistant – same job duties as other listed RMA role
Answered phone calls, prepared patient rooms, assisted physician with exams, and charted clinical information.
Took vital signs, drew blood, administered immunizations and injections, and conducted routine tests.
Maintained inventory, ordered supplies, and worked effectively to meet deadlines.
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