Customer Service Property Manager

Victoria J Burden

. Cell: 615-***-****

Marietta,GA 30060 Email:********.********@*****.***

CAREER STRENGTHS

Experienced in leading and training employees and proven ability to motivate others. Excellent multitasking skills in fast paced environments. Dependable with the ability to work with diverse personalities. Self-starter requires minimal supervision, a team player and quick study. Excellent customer skills along with both verbal and written communication. SKILLS

-2 years Manager Experience - Sales - Customer Service -Self Starter

-Conflict Management & Resolution - Optimistic - Team Oriented -Data Entry

-Multitasking - Administrative Skills - Microsoft Office - Eclectic PROFESSIONAL EXPERIENCE

One Marketing Group 2022- Current

Virtual Personal Assistant

• Assist with preparing reports, presentations, and other documentation as needed.

• Entering data, maintaining databases, and keeping records.

• Liaising with internal departments, answering calls, and appointment setting.

• Managing internal and external correspondence on behalf of senior management. Convenant Counseling

Administrative and billing assistant 2023-Current

• Maintain accurate and organized billing records.

• Assist with preparing reports,invoices, and other documentation as needed.

• Manage three regions of patients to keep profiles up to date via TherapyNotes.

Bridge Property Management 2021-2023

Assistant Property Manager

• Overseeing and managing the financial aspects of the community by completing accounting and bookkeeping tasks, preparing financial reports, processing invoices for payment, collecting payments,

• Classifying and recording numerical data to keep financial and historical records accurate

• Oversees special projects and other responsibilities as assigned for the marketing and growth of business potential.

Resident Service Coordinator

• Coordinates all resident functions and activities including orienting residents to the property, as well as assists with utility set-up and deliverance of packages and package claim reminders.

• Developed and published property newsletter for planned events, resident services, and advertisements.

• Handles resident issues, including neighbor disputes, maintenance repairs, and resident requests.

• Preparing and running weekly reports to ensure residential requests are being resolved in timely manner.

Education

Tennessee State University - Masters of Exercise Science 2016-To 2017 University of Tennessee at Chattanooga - Bachelors of Exercise Science 2010-To 2014

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