Data Analyst Project Management

JONATHAN KOCH

D A T A E X P E R T

410-***-**** ********.*****.****@*****.*** Baltimore, MD linkedin.com/in/jonathan-henry-koch S U M M A R Y

I am an accomplished data analyst with experience in business intelligence and data visualization, as well as copywriting and editing. Compulsively analytical, I approach every challenge like a puzzle to be deciphered, understood, and simplified. My unique ability to untangle complex details, sort through noise, and sculpt compelling and informative stories has been the backbone of my career success. I am a singularly dynamic team member because I combine keen logic with creativity, allowing me both to bolster existing processes and innovate bold new approaches. These storytelling and analytical skills shine in a collaborative environment, allowing me to provide greater value within a strong team and company. I am professionally renowned for my flexibility, thoroughness, and exceptional communication skills, and continually seeking opportunities to exercise and expand these strengths. S K I L L S

TECHNICAL SKILLS Excel Power Query Power BI Tableau Claude.AI ThoughtSpot SQL Google Sheets PROFESSIONAL SKILLS Data Visualization Data Cleaning Reporting Brand Management Remote Collaboration PERSONAL STRENGTHS Analytical Creative Collaborative Curious Optimistic Empathetic Solution-Oriented W O R K E X P E R I E N C E

Compliance Manager / Reporting Specialist Paradigm Press Baltimore, MD April 2017 - February 2024

Individually pioneered the creation of a new department dedicated to providing data-driven business insights through comprehensive reporting and in-depth analysis, informing the decisions and direction of a $100+ million company.

Developed accessible real-time dashboards, intricate charts, and collaborative shared tables via a wide variety of different applications to provide up-to-date and informative feedback to management and team members.

Coordinated with company leadership to promptly and thoroughly provide requested information and insights based on the performance of the company’s products and personnel, both through recurring and ad-hoc reporting.

Spearheaded the creation and implementation of remote and in-house customer service team success metrics.

Synthesized complex datasets into intuitive visualizations, enabling leadership to monitor utilization and performance.

Coordinated with vendors to ensure phone and software services were functioning smoothly and reporting correctly.

Presented concise, actionable insights to sales and marketing executives, informing strategic decision-making. Business Process Analyst PayPal Inc. Hunt Valley, MD September 2012 – April 2017

Analyzed audit data for the purposes of internal review and reporting for PayPal’s credit department.

Designed intricate reports to identify and correct errors, and track employee productivity across multiple metrics.

Informed management of trends and concerns through accessible summaries, informing key business decisions. Other Roles and Responsibilities

Primary content contributor and chief editor for Technology Profits Daily Jul ‘22 – Feb ‘24

Associate editor, publication manager, and contributor for Technology Profits Confidential Mar ‘22 – Feb ‘24

Proofreader and social media manager for Prinsights Pulse Jun ’24 - Current E D U C A T I O N

CCBC, Essex, MD Relevant coursework in computer design, computer programming, and communications 2008 -2011

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