Customer Service Patient Care
Resume:
Tamara Doyle
Expanding my experience and gaining leadership skills.
Houston, TX 77035
**************@*****.***
Certified Billing Coding Specialist with expert knowledge of medical terminology and HIPPA compliance.
Compassionate care, Devotion and Dedication with established career working in non- practical and practical settings. Support quality patient care and education. I am inspired writer looking to expand as a author
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
American Freight - Houston, TX
June 2023 to Present
My responsibilities are to scan all merchandise and place the appropriate prices on the merchandise Customer Service Representative
Walgreens - Houston, TX
September 2021 to April 2022
To answer clients questions pertaining to healthcare insurance and solving issues within any medical reasons.
Care Provider
Jeks Healthcare - Houston, TX
September 2020 to December 2020
My duties were to provide cleaning services for the patient, cook food schedule appointment and etc Housekeeping
Houston Methodist Hospital - Houston, TX
July 2018 to August 2019
Provide cleaning services to patients rooms,and public areas. Caregiver
Mercy Healthcare - Houston, TX
June 2014 to December 2015
Clean and maintain kennels, animal holding areas, examination or operating rooms, or animal loading or unloading facilities to control the spread of disease. Fill medication prescriptions.
Educate or advise clients on animal health care, nutrition, or behavior problems. Caregiver
Chemik Healthcare - Houston, TX
June 2013 to August 2014
Educate or advise clients on animal health care, nutrition, or behavior problems. Fill medication prescriptions.
Cook
Wendy's - Houston, TX
June 2011 to January 2013
Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
Clean food preparation areas, cooking surfaces, and utensils. Maintain sanitation, health, and safety standards in work areas. Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles. Measure ingredients required for specific food items being prepared. Wash, cut, and prepare foods designated for cooking. Billing Coding Specialist
Medical Clinic at Houston - Houston, TX
November 2011 to December 2011
Use computers for various applications, such as database management or word processing. Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Complete forms in accordance with company procedures. Locate and attach appropriate files to incoming correspondence requiring replies. Provide services to customers, such as order placement or account information. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Establish work procedures or schedules and keep track of the daily work of clerical staff. Cook
Aramark - Houston, TX
June 2006 to September 2009
Maintain sanitation, health, and safety standards in work areas. Clean food preparation areas, cooking surfaces, and utensils. Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.
Measure ingredients required for specific food items being prepared. Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
Wash, cut, and prepare foods designated for cooking. Retail Sales
Fallas Paredes - Houston, TX
May 2005 to July 2007
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Inventory stock and reorder when inventory drops to a specified level. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Office Helper
The Aids Foundation - Houston, TX
April 2003 to September 2005
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Answer telephones, direct calls, and take messages. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints. Complete and mail bills, contracts, policies, invoices, or checks. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Compute, record, and proofread data and other information, such as records or reports. Receptionist
The WorkSource - Houston, TX
May 2000 to July 2002
File and maintain records.
Schedule space or equipment for special programs and prepare lists of participants. Keep a current record of staff members' whereabouts and availability. Analyze data to determine answers to questions from customers or members of the public. Take orders for merchandise or materials and send them to the proper departments to be filled. Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Education
Bachelor's in Biblical Studies
Belhaven University - Houston, TX
September 2017 to August 2020
Associate in Medicine
Fortis College - Houston, TX
September 2009 to January 2012
High School Diploma
Westbury High School - Houston, TX
June 2008
High school diploma or GED
Associate's degree
Skills
• Customer and Personal Service
• Clerical (7 years)
• Speaking
• Computers and Electronics
• Personnel and Human Resources
• Food Production
• Reading Comprehension
• Psychology
• Writing (5 years)
• Caregiving
• HIPAA (2 years)
• Medical Billing (2 years)
• Medical Records (2 years)
• Word Processing (2 years)
• Medical Coding (2 years)
• Insurance Verification
• CPT Coding
• Medical Terminology
• Leadership
• Strategic planning
• Medical office experience
• Experience with children
• Childcare
• Recruiting
• Analysis skills
• Typing
• ICD-10
• ICD-9
• Administrative Experience
• Research
• Mac OS
• Negotiation
• Conflict management
• Medical imaging
• Behavioral health
• Communication skills
• Customer service
• Computer skills
• Accounting
• Adobe Acrobat
• QuickBooks
• Windows
• Workday
• Classroom experience
• Teaching
• ICD coding
• Microsoft Excel
• Accounts receivable
• Customer support
• SharePoint
• Data collection
• Microsoft Word
• ICD-10
• Early childhood education
• Experience working with students
• Google Docs
• Medical coding
• Databases
• Microsoft Office
• Microsoft Outlook
• Medical Scheduling
• Writing skills
• Sanitation
• Hospital Experience
• Anatomy Knowledge
• Epic
• Management
• Pet care
• Animal care
Certifications and Licenses
First Aid Certification
Medical Coding Certification
July 2012 to Present
Food Handler Certification
RHIA
Contact this candidate