Customer Service Voter Registration
Resume:
Stacy Blige
Duluth,Georgia *****
**********@*****.***
Work Experience
Abacus Corporation
Morrow, Georgia August 2022 tp present
Fulton County Voter Registration
Provided accurate and timely assistance relative to voter registration, election processes, and other voter relative inquiries.
Handle phone calls, emails, and online inquiries ensuring that citizens receive high quality customer service and support.
Resolve issues regarding voter registration, discrepancies in voter data, problems with online registration systems and challenges encountered during the registration process. Broughton Partners
Savannah, Georgia March 2022-September 2022
Case Specialist
Assisted with case intake, ensuring that relevant details were accurately entered into the case management system.
Monitored and updated case statuses, ensuring all information was correct and current. Maintained organized records for active and closed cases, ensuring that all documents and correspondence were properly filled and accessible. Served as the liaison between legal teams and clients, ensuring that all parties were informed of important updates and actions required.
CorrectHeath
Atlanta, Georgia September 2022-April 2023
Certified Clinical Medical Assistant (CCMA)
Assisted healthcare providers during patient exams, procedures and treatments. Prepared patients for examination by obtaining vital signs, medical histories, and preparing necessary medical equipment.
Performed routine clinical tasks such as wound care dressing changes, injections, and specimen collection.
Scheduled patient appointments and follow up on appointments as needed. Coordinated with the medical team to ensure timely and effective delivery of services. WillisTower Watson
Atlanta, Georgia October 2021-March 2022
Customer Service Representative
Served as the first point of contact for clients, responding to inquiries via phone, email or chat. Provided information on products, services,policies and claims, ensuring clear and accurate communication.
Resolved client issues or complaints in a professional and timely manner, aiming for a first-contact resolution.
Assisted with the reimbursement for policy holders, consulted with families on active policies and death notification.
Troubleshoot service issues such as technical difficulties with systems or delays in services and escalated complet problems to appropriate teams.
PCA/RA Customer Service Office Manager
Savannah, Georgia January 2013-2019
John Wesley Villas
Served as the primary point of contact for residents and their families, addressing inquiries, concerns, and feedback in a courteous manner and professional manner. Fostered a caring and supportive environment for residents,ensuring their needs were met with compassion and respect.
Worked with Personal Care Assistants (PCAs) and Resident Assistant (RAs), and other staff to confirm that residents' care plan followed and needs met. Education
Savannah Technical College
June 2022-June 2024
Skills
Word Processing Organizational Skills
Office Management HIPAA
QuickBooks Medical Administrative Support
Accounting Human Resources
Schedule Management Google Suite
Certifications and Licenses
CPR/AED for Professional Rescuers and Health Care Providers Certified Medical Assistant/Technician
BLS Certification, August 2023
CCMA Certification September 2023
CPR Certification September 2022
SHRM Certified
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