Customer Service Patient Care
Resume:
Alexia Dryden
Customer service’s
Sunrise, FL ***13
************@*****.***
• An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
• Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.
• Able to research and manage highly complicated accounts to provide comprehensive service to customers and assist upper management.
• Interested in a full time position that will allow me the opportunity to develop business skills and to make a positive contribution in a company
Authorized to work in the US for any employer
Work Experience
Patient Care Coordinator
Lifeways, Inc.-Oakland Park, FL
October 2023 to Present
Check in
Scan document
Collect copay
Inbound/ outbound calls
Patient Care Coordinator
Midland Medical-Oakland Park, FL
June 2020 to August 2023
• Check in/ Check out
• Prep coordinator
• Greets patients
• Scheduler
• Phones
• Stellar
• Multitask with different assignments
Customer Service
Teleperformance-North Lauderdale, FL
February 2018 to June 2019
Take over 400 calls a week helping customer out with new offers and promo Customer service
Burlington Coat Factory-Sawgrass, FL
February 2016 to April 2018
Department organizer
Sales associate
Victoria's Secret-Plantation, FL
2015 to 2016
• Customer service
• Cash register operator
Customer service
Barbie Dream House-Sawgrass, FL
2014 to 2015
• Cash register operator
• Galleria guide
• Phone triage
Education
diploma
Plantation high school - Plantation, FL
2015
Skills
• Call Center (2 years)
• Customer Service (5 years)
• Customer Support
• Microsoft Excel
• Microsoft Word
• Microsoft Office
• Medical administrative support
• Organizational skills
• Medical receptionist
• Communication skills
• Medical terminology
• Front desk
• Medical records
• Customer service
• EMR systems
• Patient care
• Office experience
• Time management
• Phone etiquette
Additional Information
• Costumer service: Outstanding commitment to quality and service, adept at communicating to deliver excellent service
• I can do attitude everyday
• Work as a team
• Love feedback to better myself
• An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
• Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes.
• Able to research and manage highly complicated accounts to provide comprehensive service to customers and assist upper management
Interested in a full time position that will allow me the opportunity to develop business skills and to make a positive contribution in a company
Skills
• Acquired ability to be punctual
• Excellent customer service skills
• Able to follow written instructions
• Proficient with Microsoft Word, Excel, and PowerPoint
• Can do Internet research using MS explorer and Firefox
• Excellent communication skills with a focus on customer service
• 65WPM Typist
• Software
Contact this candidate