Mortgage Underwriter
Resume:
Internal Use
Joan M. McGregor
Helena, AL 35022
PROFESSIONAL EXPERIENCE
Regions Mortgage August 2017 – May 2023
Mortgage Underwriter Hoover, Alabama
• Identified & resolved regulatory OFAC & Patriot Act, BSA/CIP/AML compliance issues/concerns on loans.
• Reviewed loans for adherence to organizational policies and procedures and compliance requirements, as wel as for signs of signs of money laundering or fraud
• Attended annual required training for regulations policy updates, and updates on regulations & laws governing banking industry.
• Verify and analyzed customer financial ratios, verified income and debt obligations of loan
• Responsible for evaluating and approving or denying loan applications in a timely manner according to investor and company guidelines.
• Reviews loan application in conjunction with income, asset, and credit documentation for data integrity and accuracy
• Sets clear and concise conditions for missing documentation that is necessary to meet investor guidelines and clears final documentation
• Responsible for reviewing, analyzing, approving, and underwriting conventional Fannie Mae/Freddie Mac loans, as well as Portfolio loans within company and industry standards. Examined loans and documentation to ensure accuracy and completeness.
• Reviewed financial statements, tax returns, income documentation, credit reports, and any related documents to meet guidelines
• Communicates underwriting decision and explains reasons for conditions in the Empower system
• Responds to questions on conditions from processors and Mortgage Loan Originators (MLO's) in a reasonable timeframe
• Documents and notifies all parties of any reasons for a suspended file and monitors timelines to make a final approval or decline
• Reviews appraisals per guidelines, and verified any indications of fraud on appraisals. Wells Fargo Home Mortgage June 2003 – July 2017
Loan Documentation Specialist Birmingham, Alabama December 2006 – July 2017
• Processed loans and clear loan conditions while interfacing with loan officers, outside vendors, and borrowers. Notified originator and applicant of credit decision within regulatory time frames
• Accurately documented conventional, FHA, and VA files
• Maintained a high level of customer service through proactive communication with external and internal customers, including vendors.
• Managed pipeline of an average of 35-85 loans per month, including documentation retrieval & review and coordination of the loan closing.
• Worked in a team environment in an effort to achieve business and volume goals.
• Ensured loan quality through adherence to compliance, data integrity, and risk management.
• Responsible for reviewing, analyzing, approving and underwriting level one conventional loans within company and industry guidelines, examined transactions to ensure accuracy and completeness
• Reviewed financial statements, income documents, credit reports, and applicable ratios (i.e. Debt ratios, loan-to- value)
Mortgage Associate Cary, North Carolina June 2003 – December 2006
• Provided marketing and sales support to Home Mortgage Consultant
• Verified and analyzed customer financial ratios, verified income and debt obligations of loan applicants, documented all conventional, VA, FHA loans
Internal Use
• Maintained ACT database and Performed direct marketing from ACT, website, and internet leads
• Designed and prepared marketing materials
• Prepared branch office for audit of procedures and documentation in compliance with company requirements Hope Community Church Cary, North Carolina
Volunteer Proofreader/Editor August 2002 – February 2007
• Prepared layouts, proofread, and edited weekly church bulletin and PowerPoint presentations.
• Edited and designed layout of Volunteer Ministry and Women’s Ministry newsletters. Wake County School District Raleigh, North Carolina Interim/Substitute Teacher January 2001 – June 2002
• Trained teachers in image scanning, image editing, and creation of PowerPoint presentations.
• Designed and presented year end PowerPoint slide show for parents of first grade classes.
• Planned, prepared, and conducted instruction in a variety of subjects for elementary classrooms.
• Coordinated lessons with members of teaching staff.
• Designed, edited, and wrote weekly newsletters to inform parents about classroom activities.
• Evaluated student progress according to established standards and directed conferences with parents about student progress.
Sterling Commerce Wayne, Pennsylvania
Publication Coordinator April 1996 – December 1998
• Created and proofread desktop publishing pages for electronic catalogs using Quark Xpress, WordPerfect, Microsoft Word, Adobe PageMaker, Adobe PhotoShop, text and image scanning software.
• Built, validated, and performed quality assurance testing on data and software for electronic catalogs. Resolved any software or data errors found during testing.
• Coordinated team efforts and determined resource needs required to publish our monthly and quarterly CDs by predetermined deadlines. Trained team members as needed.
• Input product specifications and pricing using Microsoft Excel.
• Wrote and distributed publication release documents.
• Completed billing statistics monthly.
Advanta Mortgage Fort Washington, Pennsylvania
Mortgage Loan Officer November 1994 – March 1996
Meridian Mortgage Corporation Wayne, Pennsylvania
Mortgage Consultant September 1992 - April 1994
Mellon Bank East/PSFS, N.A. Wayne, Pennsylvania
Customer Service Representative / Small Business Assistant January 1989 - September 1992 Best Products Company, Inc. Berwyn, Pennsylvania
Department Manager May 1987 - January 1989
TECHNICAL SKILLS
• Empower Mortgage software
• Adobe PageMaker
• Adobe PhotoShop
• CORE/AOW/LIS & RUSH
• Image scanning software
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Publisher
• Microsoft Word
• Quark Xpress
• Text scanning software
EDUCATION
Elementary Education degree, Immaculata College, Immaculata, PA; December 2000, GPA 4.0 B.S. in Business Administration, Shippensburg College; Shippensburg, Pennsylvania; May 1987
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