Michele Batalla
Houston, TX *****
***************@*****.***
Professional Summary
Organized, detail oriented and reliable. Always looking for opportunities to grow and streamline productivity while seeking new responsibilities. Pursue to enhance a positive patient experience, while building trust that each individual patients health-care needs will be accomplished.
• Obtain a long-term career for a company with growth potential and stability
• Professional, patient, outgoing, and ability to adapt to change.
• Focused, organized, punctual, reliable and detailed oriented.
• Able to handle multiple responsibilities and respond positively to situations. Work Experience
Harris County Election Ballot Board Clerk
A1 Personnel-Houston, TX
October 2024 to November 2024
• Validate Voter Signatures
• Ballot Duplication
• Open mail-in ballots and sort
• Modify mail-in envelopes to fit scanner
Charge Capturer Specialist/Charge Master/Medical Records Clerk Woodlands Specialty Hospital-Spring, TX
May 2016 to April 2024
• Completes accurate and timely charge capture by entering charges where necessary, review clinical documentation to validate all charges captured, constant communication with the OR staff on scheduled procedures in reference to implant usage and accurate documentation
• Review and reconcile the Revenue and Usage report daily.
• Work assigned charging work queues.
• Educate caregivers on importance of charge capture as omissions or errors occurred.
• Identify inconsistencies and work with Clinical Informatics to streamline charge capture process.
• Follows compliant charge capture in accordance with Medicare, Medicaid or Third Party payer guidelines.
• Communicates with various members of the billing team with the understanding that billing begins with the capture process.
• Process charge reconciliations.
• Communicate with vendor representatives in regards to invoice requests for specialty items used for procedures including the OR Dept., Cath Lab Dept., Pathologist, Nuclear Medicine Dept., Laboratory Services, and outside vendors.
• Capture implants and devices used for procedures.
• Control and update the Item Master and Charge Master using outside vendor invoicing regularly
• Back up for medical records including chart assembly, chart audit, logging medical records, printing orders, tag deficiencies, update the Smart Sheet, utilized Tsystems, Ultralinq, Novarad, Infraware to access records as needed to complete charts for Charge Capturing, billing and coding Medical Assistant-Pre-Op/PACU
Woodlands Specialty Hospital-Spring, TX
May 2016 to April 2024
• Prepare patients for surgery
• Take patient vital signs
• Run EKG/ECG test for doctors and anesthesia
• Assemble charts for surgery, chart audits
• Stock unit materials and inventory
• Run labs, pick up blood for surgery cases from ER
• Patient transport/patient discharge
• Check and log patient glucose and HCG
• Log department temperature, humidity, check crash cart Embroidery Department/Customer Service
Lone Star Uniforms/Galls-Houston, TX
March 2011 to May 2016
• Lead Embroidery Technician
• Improved production by 50% while minimizing costly mistakes.
• Trained new employees to a high level of expectation.
• Set up logos, organize orders, perform daily maintenance on 7 embroidery machines.
• Communicated with all departments to insure customer satisfaction. Certified Nursing Assistant
Ultra Staff Home Health-Houston, TX
January 2011 to December 2011
• Assist with activities of daily living
• Accompany patient to appointments
• Document patient progress
• Record patient vitals
Certified Nursing Assistant
Cy-Fair Medical Center-Houston, TX
January 2009 to December 2011
• Assist doctors, RN’s, Scrub Techs, Anesthesiologist in a 5 room OR
• Setup OR cases, Wilson frame, monitors, D/C machines, EKG, stir-ups.
• Sterilization of endoscopy and colonoscopy scopes.
• Run labs/pick up blood as needed, pick up meds from pharmacy.
• Transport patients to and from different departments
• Turn rooms over for next cases in a time efficient manner. Account Receivable Clerk
M. Marlon Ivy & Associates Water District-Spring, TX January 2007 to December 2008
· Accounts Receivable
· Received/posted payments daily for 10 water companies in Houston and surrounding areas
· End of month closing, bank deposits, answered multi-line phones, take applications for new accounts, account termination, billing inquiries, customer service. Medical Records Technician
Center for Orthopaedic Specialties-Bryan, TX
January 2006 to December 2007
• Implemented organization to the medical records department, file medical information.
• Minimized the time process for medical record requests
• Mailed/faxed letters and forms for physicians
• Scheduled appointments, patient reminder calls, screen incoming calls. Education
Some college in Basics
Lone Star College System - Tomball, TX
August 2019 to December 2019
Certificate in Medical Assisting
Southern Educational Alliance - Houston, TX
January 2002 to December 2002
CNA
Southern Educational Alliance - Houston, TX
Skills
• Knowledge of OSHA and safety procedures
• MS Word
• Windows
• Excel
• MS Outlook
• DS Pro+
• Amaya OS Flex
• GQ-prod.
Certifications and Licenses
CNA
2002 to 2023
BLS Certification
February 2024 to February 2026
Assessments
Attention to detail — Proficient
April 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Basic computer skills — Proficient
May 2024
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Data entry: Attention to detail — Proficient
May 2024
Maintaining data integrity by detecting errors
Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
May 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Work motivation — Proficient
May 2024
Level of motivation and discipline applied toward work Full results: Proficient
Medical terminology — Proficient
May 2024
Understanding and using medical terminology
Full results: Proficient
Home health aide skills — Proficient
October 2024
Providing care to patients in a home setting
Full results: Proficient
Medical receptionist skills — Proficient
June 2024
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.