Customer Service Restaurant

Bridget Engelhardt

*** ***** ****** *****: ******.**********@*****.***

Las Vegas, NV 89145 Cellular Telephone: 507-***-**** IMPECCABLE RESTAURANT SERVICE

I am a dynamic highly motivated and professional with over 21 years experience in customer service Dedicated to providing a pleasurable dining, bar and special event experience with natural poise and a friendly demeanor.

Tam card and Health card is up to date

IMPECCABLE SERVICE PROFILE

Comprehensive knowledge of alcoholic beverage mixing and serving.

Convincingly up sells food and beverage to guests.

Gracefully and safely lifts and carries large amounts of food.

Graceful elegant and fun to watch make drinks

History of providing clear, polite and positive communication with diverse guests and co-workers.

Maintains a clean dining room and adheres to all safety and legal standards.

Passionate about serving meals in a courteous and efficient manner.

Possesses a fantastic memory and excellent listening skills resulting in accurate order placement.

Possesses eye contact for the bar: low H20, low drinks,unhappy guests empty plates etc… IMPECCABLE SERVICE SKILLS

Ability to explain how each dish or drink is prepared.

I have a proven track record of enhancing the guest experience.

Fast learner who always goes the extra mile to make the guest enjoy their experience.

Well versed in customer service and craft cocktails and craft beers.

Create a strong bar following.

Actively look for ways to assist people.

Excellent etiquettes and mannerism with immense fluency and politeness in conversation.

Expediter.

High amount of patience.

Social Perceptiveness.

Time Management.

Checked identification of guests to verify age requirement of alcohol.

Responsible for all money transactions opening and closing tills.

Strong attention to detail with ability to determine priorities. SERVICE EXPERIENCE

Instawork Server/Bartender

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Doolittles Server

Eagan, MN March 2018 to 2019

Us Bank Stadium Bartender

Minneapolis, MN August 2016 to 2018

Target Field Bartender

Minneapolis, MN March 2016 to 2018

Vivo Bartender/Server

Apple Valley, MN September 2014 to 2018

Caspers Server

Eagan, MN May 2012 to January 2015

Steve’s Pizza Server

Austin, MN November 2010 to April 2012

Yard House Server / Wine Presentation

Las Vegas, NV November 2009 to January 2010

Compu Com Call Coordinator

Las Vegas, NV November 2006 to November 2009

Cioa Bella

Apple Valley, MN Server April 2005 to February

2006

Northwest Airlines Flight Attendant

Bloomington,MN May 2000 to 2005

EDUCATION

Riverland Community College A.A. Degree

Austin, MN

Mandan High School General

Mandan, ND

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