Administrative Assistant Data Entry

Martabelle Remy

***********@*****.*** 954-***-**** Coral Springs, FL

SUMMARY

Detail-oriented Administrative Assistant with 19 years of experience in office administration and support roles, including recent experience as an Administrative/HR Assistant. Proficient in managing communications, scheduling, and payroll processing, ensuring compliance and operational efficiency. Skilled in Microsoft Office, data entry, and bilingual in Haitian Creole, seeking to leverage expertise in a new administrative role. WORK EXPERIENCE

Andrews And Company Coral Springs, FL

Administrative / HR Assistant Dec 2023 - May 2024

• Coordinated in-house meetings and managed internal and external communications, effectively handling phone inquiries and correspondence.

• Assisted in maintaining facility compliance with local regulations and processed payroll following relevant guidelines.

• Executed administrative tasks, including filing and clerical support, to ensure smooth organizational operations. Arise/Turbo Tax Remote

Customer Service Representative Jan 2016 - Sep 2022

• Resolved customer inquiries and issues, ensuring timely and satisfactory outcomes for clients.

• Maintained detailed records of customer interactions to uphold data integrity and support service quality.

• Demonstrated composure and professionalism in high-stress situations, enhancing customer satisfaction and retention.

Better Income Tax Fort Lauderdale, FL

Tax Receptionist Jan 2021 - May 2022

• Managed communication channels by answering incoming calls and emails, ensuring accurate message relay to relevant personnel.

• Coordinated appointment scheduling and addressed public inquiries, contributing to improved customer service efficiency.

• Maintained a professional reception area by warmly greeting visitors, confirming appointments, and diligently updating client records.

JM Lexus Margate, FL

Finance Manager Feb 2019 - May 2020

• Facilitated customer financing for vehicle purchases by liaising with banking institutions, maintaining strong, mutually beneficial relationships.

• Prepared and executed sales contracts, ensuring accuracy and efficiency in deal closures. Internal Medicine Associates, LLC Pembroke Pines, FL Medical Records Clerk / Receptionist Scheduler Aug 2015 - Sep 2017

• Scheduled patient appointments and processed post-treatment payments, efficiently managing administrative duties.

• Facilitated patient intake by clearly explaining forms and procedures to enhance patient understanding and experience.

• Maintained strict adherence to HIPAA guidelines, ensuring confidentiality of sensitive patient information. The Salvation Army Fort Lauderdale, FL

Receptionist / Finance Assistant Jan 2005 - Oct 2015

• Assisted in planning and implementing youth educational and recreational programs, contributing to community center initiatives.

• Managed communications by coordinating mail, email, and phone correspondence to ensure timely and efficient responses.

• Provided clerical support through proficient execution of copying, faxing, and filing tasks, enhancing office operations.

Shaian Home-N-Care Agency Inc Sunrise, FL

Office Manager Jan 2004 - Mar 2005

• Fostered a positive work environment that improved employee motivation and productivity.

• Managed payroll processes, ensuring timely compensation and compliance with labor regulations. EDUCATION

Everest University

B.A.S., Criminal Justice

Pompano Beach, FL

Nov 2013

CERTIFICATIONS

Driver's License

SKILLS

Exit Interviews • Documentation Review • HR Policies Implementation • Microsoft Word • File Organization • Computer Proficiency • Talent Management • Recruitment and Selection • Customer Service • Microsoft Outlook

• Guest Services • Payroll Processing • Data Entry • Communication Skills • Leadership • Background Checks • Office Administration • Time Management • Workload Prioritization • Microsoft Excel • Bilingual • Haitian • Haitian Creole • Administrative Support • Schedule Management • Account Reconciliation • Event Planning • Recruiting

• Budgeting • Calendar Management • Office Management • Events Management • Sales Management • Personal Assistant Experience • Employee Orientation • Accounting • Talent Acquisition • Microsoft PowerPoint • Project Management

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