Donna Holweck
Orlando, FL *****
*********@*****.***
Professional Summary
Motivated individual with experience in customer service and sales. Skilled in understanding customer needs. Strong communication skills to help provide superior customer service.
SKILLS
● Time Management
● Customer Service and Assistance
● Phone and Email Etiquette
● Creativity
● Critical Thinking
EDUCATION
Case High School, Racine WI
Graduated 08/1988 - 06/1992
REFERENCES
Isabella: 414-***-**** ***************@*****.***
Beverly: 407-***-**** ************@*****.***
EXPERIENCE
Orlando Housing Authority - File Clerk
February 2022 - July 2024
● Kept files organized and filed all paperwork in a timely manner.
● Answered phones and assisted with customer concerns.
● Trained new associates in filing and organizing. Ricoh Business Center - Sales Associate
February 2019 - August 2020
● Received Amazon, Fedex, and UPS packages and packaged boxes to go to hotel guests.
● Answered phones and assisted customers.
Kohls - E-sign Supervisor
August 2011 - February 2019
● Set up E-signs and Sale Toppers.
● Assisted in unloading trucks
● Worked customer service
● Trained new associates
Dressbarn - Sales Associate
October 2007 - May 2010
● Processed incoming and outgoing stock
● Completed design layouts
● Assisted customers with concerns
Northern Reflections - Assistant Manager
June 1998 - August 2001
● Balanced registers and took deposits to the Bank.
● Completed design layouts.
● Processed markdowns.
● Completed employee schedules.
● Logged payroll.
KMart - Department Manager of Ladies Apparel
July 1990 - August 1998
● Stocked floors
● Completed and changed design layouts
● Worked customer service
● Trained new associates