Customer Service Representative
Resume:
Sheilice Watts Sheilice Watts
Atlanta, GA *****
********.****@*****.***
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Skills
Microsoft word, Outlook, Excel
Time Management
Problem Solving
Leadership
Teamwork
Communication
Work ethic
Objective: To secure a position and utilize my relevant education, skills, and work experience to contribute to an organization long term. ㅡ
Experience
Security
CNA
Wearhouse
Retail
Cashier
Management
Customer Service
Azalea Manor/ CNA/Med Tech
Marietta, GA
As a CNA/Med Tech I have my proxy to distribute medicine. I care for patients doing light housekeeping wound care reordering medicine. I change patients and tend to their needs, serve food and Wash clothes, do showers and much more with these positions.
Atlegra Health/ Customer Service Representative
Kennesaw, GA
Outbound Calls Center. Call over 85 sites a day and schedule the site for medical record review. Update the charts and correct information for the medical offices. Fax over the request. Help the site with the question they have for me about the review.
Benefits / Customer Service Representative
Kennesaw, GA
Inbound call center. Answer phone calls from Veterans, mayors, and public figures from other states enrolling them with health, dental, and vision insurance. Provided them with the information about the insurance policies, and how much the charges were and provided detailed information about the policies they can choose from. Verizon Wireless/Customer Service Representative
Marietta, GA
As a customer service representative at Verizon, I would be responsible for providing customer support to customers who have questions or issues with their Verizon services. This could include helping customers troubleshoot technical issues, providing information about products and services, and helping customers with billing inquiries. I would also be responsible for resolving customer complaints and providing excellent customer service.
Lowe’s/ Cashier
Marietta, GA
As cashier I had to be quick with problem solving and create a seamless checkout experience for every customer. Make customers feel welcome at the store and satisfied with their purchases. Scan and bag items accurately and efficiently. Manage the cash register, payments, and exchanges. Help maintain a clean and safe store.
Securitas/ Security
Marietta, GA
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel.Prepares logs or reports as required for site; writes and/or types reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required.
Public Storage / Manager
Marietta, GA
A public storage property manager I was accountable for overseeing all aspects of assigned properties. This includes managing sales, occupancy, delinquencies, maintenance, and providing exceptional customer service. My responsibilities also include assisting customers in finding suitable storage spaces, negotiating lease contracts, and maintaining accurate records of payments and rental applications. In addition, I was responsible for marketing and advertising vacant spaces to attract potential tenants. I also supervise custodial and minor maintenance tasks.
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Education Harry S. Truman High School/ Diploma
Bronx, NY
Atlanta job Corp / Business and Finance certification Atlanta, GA
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