Financial Analyst

Temitope Adesanya - Professional CV

Contact

• Mobile: +234-805-***-**** / +234-810-056-2645

• Email: ************@*****.***

• LinkedIn: https://www.linkedin.com/in/temitope-adesanya-a8201b94/ Skills

• Technical: Telecom Software Migration Microsoft Power BI DAX

Microsoft Office Concatenate Pivot Analysis Dispute Resolution SOA Reconciliation Microsoft Power BI Invoicing.

• Soft Skills: Project Management Leadership Excellent Communication

Teamwork Negotiation Problem-Solving Customer Focus Analytical Thinking Regulatory Compliance Policy Development Sales. Summary

Results-driven Sales, Finance, and Revenue Assurance Manager with 6+ years of experience in the telecommunications industry. Proven track record in building strong partnerships, managing interconnect agreements, and ensuring regulatory compliance. Expert in optimizing network operations, streamlining invoice generation, and resolving disputes. Skilled in leveraging project management and Power BI analytics to drive team performance and achieve business goals. Work Experience

Account Relationship Manager

Bumade Global Resources Limited United Kingdom (Remote) 2021 - Present

• Boosted billing accuracy & reduced disputes through process improvements.

• Ensured regulatory compliance & optimized account management.

• Optimized traffic volume in assigned areas, ensuring efficient network operations.

• Led the development and implementation of policies for telecommunications services.

• Analysed and evaluated telecommunications services, providing recommendations for continuous improvement.

• Fostered strong relationships with inter-connect company representatives for collaborative problem-solving.

• Leveraged technical expertise to migrate accounts from Novatel to Digitalk software, optimizing processes and improving efficiency. Customer Service Professional

GLOBACOM NIGERIA LIMITED Lagos, Nigeria 2019 - 2021

• Provided exceptional customer service to high-net-worth individuals, exceeding sales targets through up-selling and cross-selling strategies.

• Resolved customer inquiries, requests, and complaints regarding SIM cards, tariffs, and network issues.

Chief Executive Officer

Topsy Zobo Lagos, Nigeria 2018 - Present

• Managing and working with regulatory agencies to achieve the company's legal and statutory requirements.

• Expanded Topsy Zobo distribution to new locations (e.g., stores, restaurants).

• Implemented new quality control measures to ensure consistent taste and quality of Topsy Zobo.

• Developed strong relationships with key suppliers to ensure a reliable supply chain for Topsy Zobo ingredients.

Relationship Manager

UNION BANK OF NIGERIA Lagos, Nigeria 2018

• Managed customer relationships, providing comprehensive information on products and services.

• Efficiently handled account opening, maintenance, and transactions. Chief Executive Officer (Part-Time)

Topman Fitness Lagos, Nigeria 2017 - Present

• Guided numerous clients in achieving their fitness goals, including weight loss, muscle gain, and overall wellness.

• Maintained a high client retention rate through personalized training programs and relationship building.

• Developed and delivered specialized training programs tailored to individual health concerns and limitations.

Education & Certifications

• Harnessing the Power of Data with Power BI Microsoft 2024

• Preparing Data for Analysis with Microsoft Excel Microsoft 2024

• Project Management Prince2 Certification The British Project Management Academy 2015

• MSc Management in a Global Service Economy The University of Buckingham, UK 2013-2014

o Dissertation: Customer Perceptions of the Airline Industry using the SERVQUAL Model

• BSc (Hons) Business and Management The University of Buckingham, UK

2011-2013

• Foundation Programme on Accounting & Finance Cambridge Seminars College, UK 2010-2011

References

Available upon request.

Contact this candidate