Service Industry Professional
Resume:
Experience
Olivella's Pizza and Wine Shop
Server, Dallas, TX
• Provided friendly and attentive service, ensuring guests had a positive dining experience and addressing any special requests or dietary needs. • Maintained a comprehensive understanding of the menu, including wine pairings and daily specials, to make informed recommendations and enhance the guest experience. • Utilized upselling strategies to promote specialty pizzas, desserts, and wine selections, increasing overall sales and customer satisfaction. Vandelay Hospitality Group
Server, Dallas, TX
03/2020 - 11/2022
• Provided exceptional dining experiences by delivering prompt, courteous, and knowledgeable service to all guests, ensuring satisfaction and repeat patronage. • Accurately took customer orders, relayed them to the kitchen, and ensured timely and correct delivery of meals, accommodating special dietary needs and preferences. • Worked closely with kitchen staff and fellow servers to maintain efficient workflow, contributing to a positive and productive team environment.
North Italia
Server, Plano, TX
04/2018 - 02/2020
• Guest Interaction: Presenting menus, answering questions, and making informed food and beverage recommendations to enhance the dining experience. • Order Management: Accurately taking orders and coordinating with the kitchen and bar to ensure timely and correct delivery of dishes and drinks. • Table Maintenance: Ensuring tables are clean, organized, and properly set throughout the dining experience. • Payment Processing: Handling guest payments efficiently and accurately, including processing credit card transactions and providing change as needed. • Team Collaboration: Working cohesively with fellow servers, kitchen staff, and management to maintain a harmonious and efficient work environment.
Skills
Restaurant experience, Communication skills, Serving, Time management, Food service, Hospitality Patrick Schindelheim
**********@*****.***
Dallas, TX
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