EXPERIENCE

Mar **** - Jan ****

Hilton Reservations and Customer Care Sr Advisor, Sutherland Global Services. As a marketer who just got hired in the hospitality field, I have gained a lot dealing with different people around the world, especially in the United States and Canada I have improved a lot working with different types of cultures in a multicultural field, I have had an experience on how they think and behave to get the most out of the product that I was promoting as well selling which was rooms and vacation packages, I have gained a lot working with professional dedicated individuals and building amazing connections with the customers in order to achieve the most of the customer experience. Feb 2021 - Jan 2022

Amazon UK Customer Service Specialist, Concentrix. I have acquired the skills needed how to handle customers and be patient as much as possible and as a business (marketing) graduate, I have the knowledge and work experience in the customer service field to know the customer needs and get to the point of customer satisfaction to provide the most effective customer experience. JAN 2021 - JUN 2021

MARKETING SPECIALIST AND SALESMAN, EL HAWARY PRESS. My first experience working in the advertising field where I begin to learn how advertising works in real life among non-academic advertisers, was an opportunity for me to grow as well as enjoy the marketing ladder.

EDUCATION

SEPTMEBER 2021

BACHELOR OF BUSINESS (MARKETING) ADMINSRATION, AIN SHAMS UNIVERSITY DONE IN MAY 2021, RECEIVED ON SEPTEMBER 2021

CERTIFICATION OF WORK EXPERIENCE, “INSIGHTS” COMPANY FOR ADVERTISING OCTOBER 2022

FULL STACK DIGITAL MARKETER, LERAN’N DIGITAL ADVERTISING MAHMOUD HAMDY

AL KHOBAR, SAUDI ARABIA · 055*******

adzq0z@r.postjobfree.com · linkedin.com/in/mahmoudhamdy1997 Highly Ambitious Business School -Marketing Major- Graduate who is looking forward to gaining experience, learning new skills, and working hard to achieve career goals. 2

SKILLS

• STRATEGIC PLANNING

• BUSINESS DEVELOPMENT

• MARKET RESEARCH

• INTERNATIONAL MARKETING

• REVENUE ENHANCEMENT

• COACHING, MENTORING AND TRAINING

• BUDGETING AND ALLOCATION

• MARKETING AND SALES OPERATIONS

MANAGEMENT

• BRAND DEVELOPMENT

• NEW PRODUCT LAUNCH

• OPERATING CROSS CULTURE

• BUSINESS TRANFORMATION

COVER LETTER

Dear sir,

I am a passionate marketing graduate with 3 years of experience working in a different types of workplaces dealing with several cultures as local, national and multinational companies who serve all customers globally and perceiving the right customer perceptions of a different types of products including hospitality in the united states and canada and it was all customer driven experiences As a Marketing academic and professional graduate, I believe Marketers are the brains behind getting the word out about their organization’s products or services. they monitor market trends, create advertising campaigns, develop pricing strategies and targeting strategies based on demographic data and work with the company to develop more awareness of what they offer. And as a marketer at small and medium-size businesses I cannot focus on any specific type of marketing skill or channel but rather must be familiar and experienced in everything Best Regards,

Mahmoud Hamdy AbdelQader

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