Customer Service High School

DAVID JAMES DEVRIES

East Chicago, Indiana · 219-***-****

**************@*******.***

Motivated professional, capable of completing tasks, managing, and teaching subordinates with minimal supervision. Willing to relocate, prefer to give a professional courtesy two-week notice to current employer.

EXPERIENCE

MAY 2006 – PRESENT

TERMINAL MAINTENANCE TECH, REFUSED FREIGHT MANAGEMENT, AND LOADING DOCK TECHNICIAN, Swift TRANSPORTATION

Manage internal maintenance work orders and verify work was completed according to scope and ensure accuracy. Certified by Caterpillar on powered fork-trucks with zero safety violations or workplace incidents. Manage and coordinate with peers to meet deadlines with loading freight and strict adherence to departure schedules. Automated External Defibrillator (AED) and CPR certified.

JANUARY 1998 – DECEMBER 2017

STAGEHAND AND LIGHTING OPERATOR, star plaza theather

Successfully supported over hundreds of shows with detailed instructions and defined timelines of load-in and load-out operations in addition to assembly and disassembly of multiple stage configurations. Shows included world famous musical, entertainment, and national recording artists. Operated and assembled lighting rigs with zero mishaps or loss of property. Maintained OSHA compliance and fostered an environment of safety.

APRIL 2005 – MAY 2006

BUILDING PERMIT CLERK, jack’s wholesale windows

Assess and process town, city, county, and state permits to provide adequate timelines with contactors and provide top-tier customer service experience for all involved. Prepared orders for installation contracting crews from the warehouse when not processing permits.

SEPTEMBER 2004 – APRIL 2005

WAREHOUSE STOCKER, american sale

Inventory management and movement without any workplace safety violations or mishaps resulting in loss of property or personnel time loss. Certified manual and powered fork truck platforms safely and in compliance with company policies.

JANUARY 2004 – APRIL 2005

GUITAR INSTRUCTOR, highland guitar studios

Instructed beginner to intermediate guitar and bass to 16 students ages 7 to 60. Fluent in tablature and musical notation comprehension. Ability to connect with students of all personalities and tailor lesson plans specific to the students’ abilities. Heavy focus on maximizing students’ time with instructor and lesson plan to give the students the most value for retention and progression of studies. Provided sales support in between sessions.

EDUCATION

JUNE 1997

HIGH SCHOOL DIPLOMA, griffith high school

Enrolled in College Prep Courses and completed Advanced Science and English courses. 3-years of music theory.

SKILLS

Ability for successful self-governance

Customer Service

Safety focused and efficient

Mechanical maintenance

Heavy Machine Operator (Bucket, Snow Plow)

ACTIVITIES

Caterpillar Certified Power/Fork Truck operator. Passion for music, playing in various bands over the last few years, mentorship of prospective musicians through self-paced study and music production/recording. Interest in music history and biographies.

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