Customer Service Data Entry

KAT

SAVAGE

REMOTE

LICENSED AGENT

RIVERVIEW, FL 33578

813-***-****

****.**@*****.***

ORGANIZED, PRAGMATIC, & ADAPTABLE

VIRTUAL ASSISTANT WITH 12+ YEARS

PROVIDING CUSTOMER SERVICE &

ADMINISTRATIVE SUPPORT ACROSS VARIOUS

INDUSTRIES. QUICK TO LEARN NEW CONCEPTS

& ANTICIPATES THE NEEDS OF OTHERS BASED

ON AN INNATE DESIRE TO SERVE. LOOKING

TO CONTRIBUTE MY DYNAMIC SKILLSET TO

SUPPORTING EXECUTIVE GOALS,

ORGANIZATIONAL FUNCTIONS, & DAY-TO-DAY

OPERATIONS.

B.A., UNIVERSITY OF

NORTH FLORIDA, 2018

INTERDISCIPLINARY STUDIES -

PSYCHOLOGY & STUDIO ART

REMOTE LICENSED HEALTH

INSURANCE AGENT,

RESULTSCX

SEPTEMBER 2022—PRESENT

USES MULTIPLE COMPUTER SYSTEMS TO ASSIST

MEMBERS IN THE ENROLLMENT PROCESS, ANALYZE

HEALTHCARE NEEDS, RESEARCH ACCOUNT INQUIRIES,

PREPARE QUOTES/FORMS, RECORD CALL INFO, &

MANAGE CLIENT RECORDS/DATABASES.

PERSONAL ASSISTANT,

FREELANCE

MARCH 2022—PRESENT

ASSISTS BUSINESS OWNERS IN DAY-TO-DAY

OPERATIONS, ADMINISTRATIVE DUTIES, & PERSONAL

TASKS SUCH AS SCHEDULING, CALENDAR/EMAIL

MANAGEMENT, DIGITAL ORGANIZATION, GRAPHIC

DESIGN, WORKFLOW/TIME MANAGEMENT, DATA ENTRY,

RESEARCH, TRAVEL/EVENT PLANNING, &

ERRANDS/TRANSPORTATION.

SERVER/BARTENDER,

GRAZE 1910

SEPTEMBER 2021—SEPTEMBER 2022

TRAINED ALL NEW HIRES & WROTE A TRAINING

HANDBOOK. ABLE TO MANAGE WORKING ALONE OFTEN

AS CLOSING KEYHOLDER.

TECHNICAL SUPPORT

SPECIALIST, 24-7

INTOUCH

MARCH 2021—SEPTEMBER 2021

USED A VARIETY OF COMPUTER SYSTEMS TO PROVIDE

CUSTOMER SUPPORT BY TROUBLESHOOTING PRODUCT

ISSUES, RESEARCHING SOLUTIONS, & TRANSLATING

COMPLEX INFO TO GUIDE USERS THROUGH

CORRECTIVE STEPS.

BEHAVIORAL HEALTH

TECHNICIAN, EVERYDAY

LIVING LLC

JUNE 2020-MARCH 2021

MONITORED & COORDINATED CARE FOR MENTALLY ILL

CLIENTS, PROVIDED DAILY MEDICAL

CHARTING/DOCUMENTATION, ADMINISTERED

MEDICATION, PROVIDED TRANSPORTATION,

CONNECTED RESIDENTS WITH SOCIAL/COMMUNITY

SERVICES, & MENTORED/COACHED RESIDENTS.

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