Customer Service Administrative Assistant

Donnie Sanders

**** ****** ****** ***********, **, 14211 716-***-****

***************@*****.***

PROFILE: Graduate of Bryant & Stratton College, with a Medical Administration Assistant Associates degree. Experience in customer service with the healthcare industry. Currently seeking a challenging new position.

EDUCATION:

Bryant & Stratton College, Buffalo, New York

· Medical Office Diploma

· A.A.S Medical Administrative Assistant 2019

Bryant & Stratton student government Deans List

SKILLS AND ABILITIES:

Administrative Skills

· Database Administration

· Record management

· Medical terminology

· Customer Services

· Coding

EXPERIENCE:

Lynn A Amarante M.D. P.C.- Williamsville, New York 14221 August 2021 - November 2022

Receptionist

· Greet patients, check - in and check - out patients in a friendly manner.

· Collect payment and post receipt.

· Handle incoming and outgoing phone calls from patients and the public, schedule appointments, make follow up calls and provide accurate information.

· Perform office duties such as scanning, filling, document preparation, and triage nurses accordingly.

· Delivered quality customer service for an overall positive healthcare outcome. General Physician P.C. - Buffalo, New York February 2020 - August 2021 Patient service representative

· Greet patients, check - in and check - out patients in a friendly manner.

· Collect payment and post, record receipt.

My Resume 2022.docx 1 / 2

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