ISRAEL FLORA NKEM
Dependable and self-motivated IT trainer with experience in providing training and support to IT tools and applications. Enthusiastic personnel with excellent reputation for resolving problems and improving customers satisfaction by collaborating with IT team to implement and maintain hardware and software systems through testing, research and troubleshooting to support business growth in a safe environment.
• MS Office Proficiency Training and development
• Change management & Client focus Report generation and analysis
• Documentation Time Management & Technical support
October 2022 – date
MJ Nextwood – Port Harcourt, Rivers State
Developed and delivered comprehensive curriculum for IT courses
Provided engaging and interactive instruction to students, ensuring comprehension of complex IT concepts
Created and administered assessments to evaluate student progress and identify areas of improvement
Maintained up-to-date knowledge of industry trends and advancements to incorporate into teaching materials
Collaborated with colleagues to develop and implement innovative teaching methods and strategies.
Intern and Assistant IT Instructor
March 2022 – September 2022
Aceplora IT Academy – Port Harcourt, Rivers State
Participated in the testing and documentation of software applications
Provided technical support and training users on various IT tools and applications.
Conducted research and analysis to support the development of IT projects.
Implement and maintain hardware and software systems.
Assisted in troubleshooting and resolving technical issues for end users.
Assisted in Teccamp training of kids and young adult in IT
Trainer and QHSE Coordinator
January 2020 – January 2021 (Contract)
PROFICIENT Base Technology – Port Harcourt, Rivers State
Develop training programs (outsourced or in-house).
Measure training effectiveness of trainees and generate evaluation reports
Communicate scheduled training plans and programs to management on a timely basis
Gather feedback from trainees after each training session
Maintain updated database and training records
Conduct surveys to know how programs are received and if changes are needed.
Prepare onboarding training for new employees.
Maintain complete documentation and records of purchasing activities
Manage vendor purchase order process and invoicing to contractual guidelines
Manage internal process of evaluation/reevaluation of suppliers
Review inventory request and forecast levels of demand for services and products
Trainer and QHSE Supervisor
December 2018 – December 2019
HERI-TECH Engineering Ltd – Port Harcourt, Rivers State
Preparation and implementation of QHSE procedures
Verification activities to ensure compliance with the procedures
Maintain the internal QHSE audit programs.
Develop program for QMS/HSE awareness campaign
Ensure safe system is adopted and practiced in projects
Control of Quality records
Provide training to employees and sub-contractors, including temporary staff
Keep in contact with relevant professional bodies for accreditation and Certification
Business Coordinator and Trainer
April 2014 – August 2018
Apave Nigeria Ltd – Port Harcourt, Rivers State
• Development and tracking of proposals/Quotes.
• Improve business direction by prioritizing customers collective feedbacks
• Coordinates collection and submission of billing documentation
• Resolution of financial issues with corporate and regional personnel
• Identify professional and trade associations to affiliate
• Management of Projects costings
• Achieving prequalification of bids with existing and potential customers
• Manage and drive company’s new business mailing lists
March 2012 – March 2013
Engineering Automation Technology Ltd – Port Harcourt, Rivers State
Development and maintenance of Organization Master Document Register (MDR).
Monitor inspection, calibration, and testing activities.
Control calibrated test equipment for projects.
Apply statistical methods and perform evaluation on internal/external customers.
Develop Project QMS and promote quality awareness among project team, contractors, and vendors.
Provide input into technical HSE and integrity reviews.
Establish and monitor (KPIs) to measure quality performance in projects
Mathematics Teacher (NYSC) - Sept 2006 – Aug 2007
Eporo High School, Emure – Ekiti State
B. TECH: Mathematics and Computer Science - 2005
Federal University of Technology, Owerri - Nigeria
(Second Class Lower Division)
Date of Birth: 14th September 1981
Sex: Female Status: Married Local Govt. Area: Etche
State of Origin: Rivers Nationality: Nigerian
Member - Federal University of Technology Alumni Association
Member - Nigeria Institute of Management (NIM)
NYSC State Honorable Merit Award (2007 - NYSC) Ekiti State - Nigeria
IRCA Certified ISO 9001:2015 Lead Auditor (BSCIC India)
ISO 9001 & ISO 30301 Document control & QMS Documentation (RICI Canada)
ET11- Certificate of competence for the Inspection and Certification
of Manual lifting equipment, Lifting and Rigging Accessories (Quality) (Apave France)
NEBOSH IGC in Occupational Health & Safety (UK)
HSE Competence development (Level 3) (ISPON NGN)
General HSE (Nigeria Institute of Safety practitioner) (NISP NGN)
First Aid & CPR (NGN)
Advanced Fire Fighting (Apave Gabon)
Trainer (Apave NGN)
Training for Trainer (Apave NGN)