Customer service, detailed oriented, time management, data entry, typi

Education

Stony Brook University Stony Brook, NY

Bachelor’s of Science, Health Science August 2019 - May 2023 Concentration Public Health

● Spring 2020 Dean's list

Academic research project

Institutional Review Board (IRB) Protocol: Designed a research study to discuss the Health disparities experienced by Black people vs. white people in America with IRB protocol and a poster presentation.

Experience

Speedway Stony Brook,NY December 2021- May 2023

Store Clerk and Cashier

● Assessed and trained up to 4+ employees, who went on to be successful new employees to the company

● Increased customer sign up to loyalty program by 10% each shift

● Received positive feedback from customers when interacting/assisting, reducing customer complaints by 15%.

Philosophy Department September 2019 - May 2023

Stony Brook University

Administrative Assistant

● Answers phone calls, schedules meetings and supports visitors.

● Performs administrative duties such as data entry, filing, copying, binding, scanning

● Supports the team by performing tasks related to the department and strong communication.

● Provided information to 20-30 students/visitors about the department and who/where they can find important information

Burlington Stony Brook, NY October, 2019 - November, 2020 Receiving Associate

● Stock, organize and present new merchandise on the sales floor

● Unboxed and stocked 10-15 pallets each shift, increasing time spent assisting customers on the floor

● Assisted 20-30 customers each shift

Skills

Customer service, detailed oriented, time management, data entry, typing, Microsoft office, Google Suite, basic mathematics, problem resolution, written and oral communication, knowledge of medical terminology

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