Sales Manager Customer Service

Steven Eller

**** ******* ***** ** ***********, MD 21032] 443-***-**** *******.**@*****.***

SUMMARY OF QUALIFICATIONS

Proven seller of Network Connectivity solutions including: Managed Cloud, Colocation, UCC, ITS, SD-WAN & Security

Proficient in presenting high quality and persuasive sales proposals via WebEx and Microsoft Teams

Consistently exceed sales goals, often by extraordinary margins

Discoverer of new opportunities through a wide range of networking skills, including utilizing LinkedIn and other social media platforms

Decades-long history of building relationships and delivering IT/telecommunication solutions to Global Enterprise Corporations.

Experience managing business through Salesforce

EXPERIENCE

Sr. Account Director, Level 3 Communications/CenturyLink, Columbia, MD 2016 – 2020

Directed MD & Delaware Large Enterprise Accounts as well as State of Delaware accounts.

2017 & 2018 reached 1280% and 300% of sales quota respectively

Met or exceeded sales objectives each year.

Senior Account Manager, MD Large Enterprise 2009-2015

Verizon Business/Verizon Enterprise Solutions, Towson, MD

Oversaw Large Enterprise Accounts (hospitality, healthcare, legal & technology sectors).

Entrusted with growing the existing business and fortifying my sector with new accounts.

Made or exceeded quota each year

CPE Overlay for Maryland Sales Team Verizon Business Towson, MD 2008 – 2009

Supported all VZB Account Managers selling Cisco, Avaya and other CPE voice and data products and services.

Exceeded quota

Owner/Operator, Marianni, Inc., MD/VA/FL 2004–2007

Owned and operated 10 ladies’ accessories stores.

Sold operation in 2007

National Sales Manager Hospitality, Unisys Corporation, Blue Bell, PA 2001– 2004

Oversaw and directed sales and delivery of in-room internet connect for hotels and convention centers.

Sales Manager, Bell Atlantic Network Integration 2008, Columbia, MD 1999-2001

Supported a team of 6 Bell Atlantic Core Sales Directors

Exceeded quota both years

AWARDS & ACKNOWLEDGEMENTS

Verizon Enterprise Solutions 2012 Presidents Club

$40M win with Walt Disney World Orlando hotel and convention center properties

Level 3 Communications – Co-Led the Global Account team responsible for closing $60M five-year global network contract with one of the largest pharmaceutical companies in the world.

Spent 3 years overseeing the North America network design, implementation and customer service team while also driving new sales solutions.

EDUCATION

University of Maryland

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