Sales Associate Customer Service

J O H N V I N S O N

Assistant Manager / Sales Associate

C O N T A C T

+719 - 360 - 1934

************@*****.***

**** ***** **** *****

Colorado Springs, CO 80917

S K I L L S

HIGHLIGHTS

● Cheerful and energetic

● Excellent Communication Skills

● Reliable and dependable

● Dedicated team player

● Photographic expertise

● Punctuality

● Prioritization

● Problem-Solving

● Hardworking

● Self-motivated

Software

Adobe Photoshop

Adobe Lightroom

P R O F I L E

Assistant Manager / Team-oriented Sales Associate who works well in a collaborative environment; manages and trains new employees of policies and procedures; excels in satisfying customer needs; thrives on personal/team sales achievements. Focused on the individual customer while also building a long-term, solid customer base. W O R K E X P E R I E N C E

Assistant Manager / Sales Associate

Cameraworks Inc. 11/1993-Current

● Manage day-to-day operations. Responsible for training and managing a team of sales associates.

● Develop and implement policies and procedures.

● Oversee inventory management tasks, store supplies, and front-end operations, including safe management and cash handling.

● Assisted customers in camera purchases. Suggested accessories, warranties, and education that improved long-term success and satisfaction.

● Direct sales floor activities, ensuring excellence in customer service and resolving store level problems.

● Manage merchandise selection, window displays, and stocking, working directly with vendors.

● Key contact with suppliers/vendors, securing key business agreements.

● Maintained price accuracy of goods and ensured adequate stock levels.

● Open and close the store, handling money set-up and deposits as well as ensuring store cleanliness and security.

● Respond to all customer service issues.

● Update store tracking logs for sales and service.

● Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

● Replenished merchandise, welcomed customers, responded to questions and maintained the overall presentation of store.

● Promoted and supported strong relationships with local community organizations in the surrounding area.

● Coached and developed store associates through formal and informal interactions.

● Mentored the team on effective upselling and cross-selling techniques.

● Performed daily activities in a timely manner, including managing the housekeeping and inventory needs of the store.

● Performed troubleshooting techniques and testing procedures to keep machines working optimally.

● Received and processed written and verbal instructions, prints and work orders.

● Created and maintained daily activity logs to track ongoing operational performance.

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