SWATI SUBRAMANIAN

****, *** **** *, ** Nahda *, Dubai

Personal Mobile - +971********* / +971********* / +918********* Email – adxizx@r.postjobfree.com

HR / Payroll Analyst

Career Objective

To use my skills in the best possible way for achieving the company’s goals and to improve the financial status and the image in the concerned industry along with the supporting staff and be part of a team that dynamically works towards the growth of organization and gains satisfaction thereof.

Application’s Knowledge

- Workday - PeopleSoft

- UiPath (RPA tool) testing - Maestro

- Python - Tableau

- R Programming - SQL

- Lotus notes - Oracle

- SAP - Power BI

Work Experience

1. Noon E-Commerce (April 2021- May 2023)

HR and Admin Executive

• Maintain accuracy and up-to-date management of payroll data.

• Maintaining the attendance of all the staff in a timely manner.

• Maintain good relationships with vendors/suppliers

• Take professional decisions in a fast-paced environment

• Maintain records of purchases, pricing, and other important data

• Maintain updated list of suppliers and their qualifications, delivery times, potential future and development.

• Keeping a track all the colleagues on to the biometric system by reporting out the attendance variances to the stakeholders and coordinating with the IT and Security team to get the final result.

• Single handedly managed the hiring of more than 700 staff for the YFS- Yellow Friday Sale (Biggest sale of UAE).

• Assisting the Hiring team with the hiring process (screening candidates), arranging induction, training for the selected candidates.

• Handling all the HR related documents and making sure the staff are receiving the documents on time.

2. IPay Holding LLC (Dec 2020-Feb 2021)

Data Analyst (Intern)

• Act as a gatekeeper for the various data sources across projects, interacting with data owners in order to maintain the frequency and quality of data.

• Generate and publish business reports as per schedule, keeping a sharp eye on the accuracy of the information exposed.

• Act as a focal for any complaints, issues related to the reports issued to various stakeholders. Perform necessary verification of the issue and respond within SLA.

• Create new business reports based on the ongoing stakeholder’s request.

• Publish report on data quality and data availability periodically. 3. Wipro HR Services Pvt. Ltd. (Sept 2014- Jan 2020)

Senior Payroll Tax Analyst

• Paying tax to Agency on behalf of the Client.

• Time Keeping for Payroll purpose (Daily, Weekly, Bi-weekly, Semi-Monthly & Monthly)

• Managing process documentations and generating Daily, Weekly & Monthly payroll tax detailed reports.

• Auditing all the reports (checklists, payment reports, funding reports) for quality before delivering them to client.

• Maintaining and organizing the documents. Storing them properly for future reference.

• Coordinating with treasury and request for funding.

• Reconciliation of funding reports generated from application and reports from bank.

• Monthly, Quarterly and Yearly reconciliation of reports generated from application, payroll and client and adjusting the payroll amounts by manual key-in into the payroll tax software to remove discrepancies, if any.

• Implementation of new clients and Testing new applications.

• Managing a team in absence of manager. Allotment of work on daily basis.

• Monthly, quarterly touch-base call with onshore team discussing ongoing issues and process improvement.

• Lead the SOP (Standard Operating Procedure) update team, wherein the SOP needs to be up-to-date with the process flow

• Implementation of Robotic Process Automation (RPA).

• Documentation of the steps of the processes which would help the coding team to code the process and use the robot with effectively.

• Worked on Quality projects like “RCA”, “FMEA”, “Risk Management”

• Also been a part of Auditing for all the activities processed on a daily basis.

• Transitioned a new process “Reconciliation Shared Services” from onshore counterpart.

• Reconciliation of the Tax and Garnishment accounts and Payroll accounts for all the clients outsourced by Wipro HR Services Pvt. Ltd. Process Summary

Deposit and Balancing Analyst:

Associate imports and balances the periodic payroll files. Responsibility includes executing payments for deposits and requesting funding. This role is also responsible for periodic balancing of YTD and QTD balances from the tax filing software (Master Tax) to the payroll system. Additional duties include maintaining accurate data in Master Tax for the company profile and tax setup, setting up ACH payments and execution of Power of Attorney documents for new tax code setups. Agency Relations Analysts and Leads:

These roles are responsible for responding to agency requests and notices. This involves researching, determining root cause, correspondence related to explanations and requests for abatement of penalty and payment execution if needed. At quarter end, these analysts also create and file the quarter end returns. At year end, this role is also responsible for annual reconciliation and reporting to the agencies. Additional responsibilities include filing amended returns and any compliance related to W-2Cs.

Time Keeping:

Updating Employee worked hours as per there time sheet which includes there standard hour worked over time hour. Time keeping places an important role in payroll process. With the help of it pay checks were print for employees. 4. SERCO BPO (October 2012- September 2014)

Customer Service Executive Later Promoted as Quality Verifier

• Worked for a process named “ONE ASSIST”

• Dealing with Card and Mobile Theft/Damage Protection

• Handling Registered customer calls

• Generating leads and converting them to potential customers including retention of customers who would opt for cancellation

• As a Quality Verifier in the process for HDFC Life, listen and barge the calls made by the Outbound Sales Executives

• Giving feedbacks to them for the calls made and help them improve the quality of the details provided on the calls to the customer.

• Publishing Daily report of the calls made on a daily basis. Educational Qualifications

Degree/Standard University/ Board College/ School Year MBA (Operations) Mumbai University Welingkar Institute of Research and Development 2017 B.Sc. (Statistics) Mumbai University S.I.E.S College of Arts, Science and Commerce 2012 H.S.C Maharashtra Board E.B. Madhavi Junior College 2009 S.S.C Maharashtra Board Don Bosco School 2007

Other Qualifications:

• Expert on tools like Citrix, Workday, PeopleSoft, Master tax.

• Conversant with MS Office (Excel, Outlook, PowerPoint & Word).

• Completed Training in Data Analytics (Python, R Programming, Tableau, SQL)

• Completed training in Microsoft Power BI.

Personal:

Marital Status - Married

Nationality - Indian

Languages known - English, Hindi, Tamil, Malayalam and Marathi. Passport No. - L4800706/Z5432436

LinkedIn Profile - https://www.linkedin.com/in/swati-subramanian/ Visa Status - Spouse Visa (Valid till 2024)

Professional Achievement:

• 2 Gold Awards for excellent execution of work, handling multiple clients in 2014 and 2016.

• Impromptu Award for excellent work in Auditing and Quality projects along with client handling whenever required 2017.

• Awarded the Top Value Performer award in Noon for resourcefulness and dedication.

Organizational Objectives:

To be a part of organization where I can learn and make a good career with maximum knowledge and participate in the growth of the organization as a whole. Hobbies: Listening Music, Singing, Writing, Doodling and Dancing. Declaration:

I hereby declare that all the details furnished are true to the best of my knowledge.

(SWATI SUBRAMANIAN)

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