JORGE DELGADO

Houston, TX · 832-***-****

adxi6q@r.postjobfree.com · LinkedIn Profile

SKILLS AND ABILITIES

Customer service and phone etiquette

Ability to work as part of a team

Ability to understand and carry out oral and written instructions

Transaction facilitation and troubleshooting

Detailed oriented

File management and organization

Ability to learn quickly

EXPERIENCE

MONTH 2020 – PRESENT

CONCIERGE, Marriot Hotel: Webster, TX

Provide attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Maintain proper operation of the telephone switchboard and answer guest inquires in an efficient and courteous manner.

JANURARY 2020 – PRESENT

BARISTA, Starbucks: Webster, TX

Provide customers with prompt service, quality beverages and products, and maintain a clean and comfortable store environment.

Anticipate customer and store needs by constantly evaluating and assessing the environment.

Memorize over XXX coffee, tea, and blended beverages and complete an average of XXX customer orders per day.

EDUCATION

NOVEMBER 2009

GENERAL EDUCATIONAL DEVELOPMENT DIPLOMA, Windham School district

LEADERSHIP AND VOLUNTEER ACTIVITIES

MONTH 2020 – PRESENT MONTH 2020 – PRESENT

MENTOR, Threshold minsitry Member, Toastmasters - Chapter name