AYANDA MNGADI

*** ****** ****** ********* ******: 078-***-****

Ferndale Email address:adxgv2@r.postjobfree.com

Randburg, 2091 ID Number: 891***-****-***

Outgoing, energetic and experienced sales orientated person. Fluent in English and isiZulu. Hardworking within the work field as well as in society. I am always keen to learn more and gain knowledge in any work industry I have been fortunate to be exposed in.

EDUCATION

2007: Grade 11, Durban Girls High School

WORK EXPERIENCE

1)April 2016 to September 2020: Truworths and Office London, Sandton– Sales Assistant

Receiving, unpacking and arranging new shipments from suppliers and vendors;

Arranging and labelling goods in the display shelves;

Assisting customers in finding the products they’re looking for;

Processing customer payments at the checkout point/till;

Addressing customer complaints and inquiries;

Providing shopping advice and recommendations to customers;

Cleaning and rearranging the store after hours

Performing periodic price audits to resolve price discrepancies;

Collaborating with other team members to keep the sales floor area clean and organised at all times

2)2013 to March 2016: Image Studio, Getway Mall – Nail Technician

Paint fingernails and toenails

Clean, cut and shape nails

Recommend colors, rhinestones and designs based on each customer’s style

Remove previously applied polish

Prepare and clean beauty station in-between appointments

Sterilize equipment before use

Inform clients about additional services and offers (e.g. loyalty discounts, eyebrow waxing)

Give hand and foot massages

Offer nail care treatment tips (e.g. how to strengthen nails and how to make manicures last longer)

Up-sell treatments and beauty products, when appropriate

Take an interest in customers (e.g. chatting with them during appointments and remembering their preferences).

3)2009 – 2011: News cafe – Waitress

Greeting guests and taking drink and food orders

Staying attentive to the needs of guests in the dining area

Delivering food from the kitchen to the guests

Ensuring the food order is made correctly by kitchen staff and looks presentable for guests

Following health code standards with regards to the handling of food

Performing shift duties like delivering racks of cups to the service station, rolling silverware, wiping tables and removing debris and more

SKILLS

Languages: fluent in isiZulu and English;

IT: proficient in Microsoft Word, Excel and PowerPoint (2018);

Communication: oral communication skills developed through working with different stakeholders (team members; customers and management);

Teamwork and ability to adapt to change: enjoy being part of the team at the retail stores I’ve worked in;

Time Management, customer driven and goal orientated: experience gained in my entire work environment.

REFERENCES:

1)Ms. Sharon: Manager – Truworths

Telephone Number: (011-***-****

2)Ms. Ouma: Manager – Image Studio

Telephone number: 084 335 308

3)Mr. Derrick – Manager- News Café

Telephone Number: 082-***-****

Contact this candidate