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Eligibility Worker Customer Service

Location:
Las Vegas, NV, 89101
Posted:
June 02, 2023

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Resume:

Alicia E. Loredo

Objective: To acquire a position in which I can utilize my skills in a forward thinking company.

***** ***** **.

Adelanto, Ca. 92301

(562) 410 - 2360

adxg6m@r.postjobfree.com

EXPERIENCE

County of San BernardinoTransitional Assistance Department, Adelanto, Ca — Eligibility Worker II

May 2022 - Present

Conduct reevaluation interviews over the phone, and in person, while acting as the first contact for individuals seeking public assistance; interviewing applicants and recipients to obtain and verify information needed to determine initial and/or ongoing eligibility for public assistance.

Amazon Fulfillment Center, Redlands, Ca — Packer/Trainer/Safety

July 2017 - April 2022

Maintain a clean and safe work environment. Pack customer orders in an efficient order in under 1 minute. Train new associates on how to do the job that is expected of them while reporting feedback to the hiring staff. Help out with the safety department assuring that the warehouse is clean and safe to work in.

Amazon Fulfillment Center, San Bernardino, Ca— Stower/Cycle Bin Counter

September 2014 -February 2015 (seasonal)

Maintain a clean and safe work environment, stow customer orders in proper bins. Count bins for inventory.

Mariana Academy, Apple Valley, Ca— Avid Tutor

November 2015 - May 2017

Assist 8th grade teachers with students. Hold group tutoring sessions in subjects such as; Math, History, Science and English.

Vector Marketing, Victorville, Ca— Head Receptionist/Interviewer

May 2011- July 2016

Provide customer service both in person and over the phone. Take incoming calls and schedule potential sales associates for interviews. Make over 150 outbound calls in an 8 hr shift. Train new receptionists and Supervise any new receptionist hired. Supervised 3 receptionists. Held interviews in a group setting between 10-30 potential associates.

Kohls, Victorville, Ca— Cashier

August 2008 - May 2011

Cash handling, count register at both start and end of shifts. Greet customers as they enter the building.

EDUCATION

Santa Fe High School, Santa Fe Springs,Ca —Diploma

September 2001 - June 2005

General Education

SKILLS

Comfortable with customer interaction over the phone or in person

Team player

Work alone/with others

Always safe

Comfortable reporting to someone higher up

Math skills

Capable of supervising

Comfortable with high volume calls

Cash handling

LANGUAGES

English

Some Spanish



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