Data Entry Office Assistant
Resume:
Angelina Carreon
Houston, TX *****
*************@*****.***
Highly experienced customer service professional proficient in researching and resolving customer problems by utilizing strong problem-solving and communication skills to deliver customer satisfaction. In-depth experience assessing individual needs, up-selling and cross-selling solutions to better serve both the customer and the company. Detail oriented, multi-tasker that excels in all tasks while representing an organization with professionalism and confidence. Experienced Office Management optimizing productivity.
Willing to relocate to: Cypress, TX
Authorized to work in the US for any employer
Work Experience
Office Assistant
Links of Compassion - Houston, TX
January 2023 to May 2023
I would answer phone calls, take messages, send out emails, make spreadsheets, fill out logs, make phone calls out, drive and pick up foster child from school. Only reason for leaving boss had me stay in too many days and i’m needing a full time job. I did work the group homes every now and then when needed. Chiropractic Assistant and Wellness Coordinator
J&T Chiropractic & Wellness - Houston, TX
January 2022 to November 2022
• Kept reception area clean and neat to give visitors positive first impression.
• Greeted incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
• Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
• Acted as first point of contact and set appointments for prospective clients.
• Handled complaints and questions, and re-directed calls to other team members.
• Answered questions addressed, resolved or escalated issues.
• Monteverdi and screened patients to verify access to facility and inter-office personnel.
• Monitor premises, screened visitors, updated daily logs, do patients daily therapy sessions.
• Very detailed oriented
• Works well with others and individual
• Can do billing.
Lead Cashier
Walmart - Houston, TX
June 2020 to November 2021
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked Flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, located items and join rewards programs.
• Restocked and organized merchandise in front lanes.
• Maintained cash drawer with exact or more for next shift.
• Checked Identification for proof-of-age for alcohol and tobacco sales.
• Reconciled cash drawer at start and end of shift, accounting for errors and resolving discrepancies. Senior Customer Services Associate & Greeter/ Hostess Chili’s - Houston, TX
December 2019 to June 2020
• Evaluated employee performance and coached and trained to improve weak areas.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints
• Charged with staffing, performance management and reviews. Education
High School Diploma
Cypress Ridge High School - Houston, TX
Skills
• Data Entry (1 year)
• Office Administration (1 year)
• Administrative Experience (2 years)
• Cash Handling (4 years)
• Typing (4 years)
• Phone Etiquette (4 years)
• POS (1 year)
• Upselling (1 year)
• Microsoft Office (1 year)
• Computer Operation (3 years)
• Communication Skills (4 years)
• Clerical Experience (1 year)
• Front Desk (4 years)
• Time Management (4 years)
• Research (2 years)
• Microsoft Word (2 years)
• Order Entry (Less than 1 year)
• Sales (4 years)
• English
• Policy management (1 year)
• Microsoft Outlook (1 year)
• 10 Key Data Entry (1 year)
• Human Resources (1 year)
• Performance Management (1 year)
• Office Management (Less than 1 year)
Certifications and Licenses
Food Handler Certification
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