Teacher/Customer service/call center

ROSEMICA D. BONHOMME

· ***** NE *th PL., Miami, FL 33179 · 305-***-****· *********@*******.***

PROFILE

Dynamic Professional Educator with over 20 years of experience working in various educational capacities throughout South Florida. Excellent Communication, Interpersonal and Organizational Skills. Dependable, Adaptable, and Courteous. Performs effectively and efficiently in an ever-changing diverse working environment. Works well-leading teams, as well as supervising individuals. Exceptionally reliable and always willing to learn and apply policies and procedures according to institutional standards. Always demonstrates high-quality work ethics and professionalism. Proficient in Microsoft Office Products: Word, PowerPoint, Excel, and Internet browsers. Bilingual: Fluent in Haitian Creole, and basic French. Proficient translation skills (English and Creole and vice versa).

EDUCATIONAL EXPERIENCE

Saint Thomas University Miami, FL

School of Ethical Leadership

Doctor of Philosophy in Ethical Leadership in Progress

Florida Memorial University Miami, FL

School of Education

Master of Special Education

Reading & ESOL Endorsement July 2007

Florida International University Miami, FL

School of Public Policy and Urban Affairs

Bachelor of Public Administration

Minor: Psychology May 2003

Florida Department of Education

Certified in Exceptional Student Education (K-12)

Certified in English of Other Languages

PROFESSIONAL EXPERIENCE

Miami Dade County Public Schools Miami, FL

Teacher August 2004-Present

ESOL Teacher (2nd-grade inclusion)

Fulford Elementary

ESE Specialist (K-5)

Dunbar /Fulford Elementary November 2003-2004

City of North Miami Miami, FL

Personnel Assistant

Analysis, recommendations-employee Exit Interviews

Processed new employees’ files including background checks and medical appointments

Assisted in insurance enrollment and billing

Developed Human resources book/ Assisted accounts payable and purchasing

Located site for annual benefits fair/Represented Department at Community Job Fair.

References Furnished Upon Request

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