Shameika Brown
INDIANAPOLIS, IN 46240
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OBJECTIVE: To obtain a challenging position that is compatible with my customer service, office, communication, and writing skills.
Summary of Strengths
~ Strong Work Ethic ~ Flexible ~ Reliable ~ Ready to Learn ~ Helpful. EXPERIENCE
Customer Service Representative Phillips Respironics, Indianapolis, Indiana 4/2022- 02/2023
• Entered Data
• Billed Clients, disputed charges.
• Verified benefits.
• Inbound Calls
CVS Clerk Manager, Indianapolis, Indiana 02/2021 -03 2022
• Assisted with schedules.
• Answered telephone.
• Customer Service Clerk
Customer Service Representative Teleperformance, Indianapolis, Indiana 12/2016- 11/2020
• Inbound Rep
• Answered/ transferred calls.
• Processed monthly payments.
Customer Service Representative Americall Call Center, Gary, Indiana 06/2010- 03/2016
• Entered Data
• Billed Clients, posting charges.
• Verified benefits.
• Inbound Calls
COMPUTER SKILLS: Microsoft Office XP/Vista
References available upon request.