Medical Assistant Student

Deandrea Barnes

Telephone 224-***-**** Email: *****************@*****.*** 2820 East 104th Street, Chicago, Illinois 60617

PROFILE

Hardworking, outgoing fulltime medical assistant student who is seeking for a position with a great working environment with pediatrician's office.

SKILLS

Customer service skills

Telephone techniques

Communication skills

Computer skills

Organization skills

Empathetic skills

Vitals

EKG’s

Billing and coding

Medical terminology

Triage

Injections

Specimen collection

EXPERIENCE

Concentra Urgent Care: Medical Assistant Extern (Chicago, IL)

March 2023 – May 2023

Roomed patients and collected medical history.

Collected blood pressure, oxygen levels, height and weight.

Performed phlebotomy and prepared samples for lab results.

Administer injections and vaccinations.

Collected urine specimen for urinalysis testing.

Allied Universal: Security (Chicago, IL)

August 2021 - Present

Follow communication procedures, guidelines and policies.

Review or make changes to customer accounts.

Research answers or solutions as needed.

Keep records of customer interactions, processed customer accounts and filed documents.

Handle complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.

Provide accurate, valid and complete information by using the proper methods/tools.

Meet personal/team sales targets and call handling quotas.

Titan Security: Flex Officer (Chicago, IL)

March 2020 - June 2021

Researched answers or solutions as needed.

Reviewed or made changes to customer accounts.

Followed communication procedures, guidelines and policies.

Kept records of customer interactions, processed customer accounts and filed documents.

Handled complaints, provided appropriate solutions and alternatives within the time limits and followed up to ensure resolution.

Met personal/team sales targets and call handling quotas.

Provided accurate, valid and complete information by using the proper methods/tools.

EDUCATION

Lincoln College Of Technology: Medical Assistant Diploma - Melrose Park, IL

March 2022 – May 2023

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