Warehouse Clerk, Contract Specialist, Helpdesk
Resume:
Donna J. Gibson
**********@*****.***
**** ******* ** ***********,** 29301
**********@*****.***
OBJECTIVE
Obtain a position that will utilize my skills to create the best outcome for this company. I am learning the most possible to obtain that goal, and to constantly better myself. I am willing to work on any project that Smith Drug needs me to in order to benefit the company. Summary of Experience
• Contract Specialist training will help in setting up customers and keeping them updated.
• Quick to Learn, take notes to obtain a better understanding in future occurrences.
• Work well with others and also well under pressure multi-tasking.
• Excel experience, With Excel class in 2017.
• Proven ability to diagnose, troubleshoot and resolve technical problem
• Ability to conduct research using Internet Explorer, Mozilla Firefox
• Automated processes and designing reports for tracking, email notifications
• Superior analytical and problem-solving abilities, with track record of improving operations
• Skills include: Windows XP/7, Internet Explorer, AS-400, Portal Systems, Active Directory, SQL, Remote Desktop Connections, and Advanced in Microsoft 2007/2010 (Word, Excel, PowerPoint, Access, and Outlook).
Professional Experience:
Smith Drug Pharmaceutical Distribution, Spartanburg, SC 2004-Present Contracts Specialist – 9/2015- Present
IT/Help Desk – 3/07 – 9/2015
Warehouse Clerk, – 6/04 to 3/07
Contracts Specialist
Examine and explore all avenues of making sure the correct Contract Pricing is in our system. Contacting Vendors and our GPO’s for updates for pricing and customer eligibility. IT/Help Desk
• Oversee the daily performance of computer systems
• Answer user inquiries regarding computer software or hardware operation to resolve problems
• Enter commands and observe system functioning to verify correct operations and detect errors
• Set up equipment for employee & customer use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
• Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
• Refer major hardware or software problems or defective products to vendors or technicians for service
• Develop training materials and procedures, or train users in the proper use of hardware or software
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Warehouse Clerk
• Received, counted stock items and record data manually or using computer
• Packed and unpacked items to be stocked on shelves in stockrooms or warehouse
• Verified inventory computations by comparing them to physical counts of stock and investigate discrepancies or adjust errors
• Stored items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
• Cleaned and maintained supplies, tools, equipment and storage areas in order to ensure compliance with safety regulations
• Responsible for keeping records on the use and/or damage of stock or stock handling equipment Education
Rock Hill High, Rock Hill, SC
1982
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