Customer Service Payroll Specialist
Resume:
Bobbie Wince
Pottstown, PA 19464 *******@*****.***
SUMMARY
Motivated and hardworking Payroll Administrator with 20 years’ experience in healthcare. Demonstrated abilities toward customer service, analytical skills and training. Qualifications include:
HR/AP database Research Skills
Client Focused Employee Relations
Microsoft Office Database Conversion
SEI 2015-Present
Middle Office Operations Analyst
Knowledge and use of Trust 3000, Trust Office, Bridger, Pa Compliance, On Base, Nxas.
Review and process new account applications for clients in our advisor network
Creating client statements, updating client information in Onbase as well as Trust 3000
Established client service relations with advisor network in regards to missing or additional information for account applications
PROFESSIONAL EXPERIENCE
Physiotherapy Associates,Exton, PA
Payroll Specialist/ Human Resources 2002-2015
Processed files for bi-weekly payroll for 4300 multi state employees.
Investigated and resolved payroll discrepancies.
Administered manual checks, voided checks, retro pays, PTO payout, VOE.
Calculated employee PTO time.
Workers comp audit
Reviewed new hire/ re–hire documents for accurate information.
Setup of garnishment of employees.
Speak with constituents regarding inquires of payroll related information.
Completed daily audits of data for accuracy and completeness.
Prepared periodic management reports.
Entered prior pay period adjustments to ADP network.
Managed additional forms of compensation including bonus,incentive, and miscellaneous income.
Facilitated distribution of payroll checks.
PROFESSIONAL AFFILIATIONS
ADP, HRIS and Payroll professional Network. Payroll Professional, Payroll Tax Compliance.
EDUCATION
Springford High School, Royersford, PA
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