Customer Service Patient Coordinator

JOSEPH

SCOTT

**** * **** ***, ******, Tx ***** 409-***-**** *********@*****.***

Objective

Looking for an opportunity to work as a Patient Coordinator that will enable me to apply my knowledge of medical care, customer service, and problem solving abilities.

PROFESSIONAL EXPERIENCE

Bling It Boutique

Sales and Customer Service Manager 01/2021- Present

Serves customers by helping them select products.

Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

Greets and receives customers in a welcoming manner.

Responds to customers’ email and social media questions.

Accent Care

Home Health Care Provider / 02/2016 – Present

Assisted clients with the activities of daily living, including toileting, bathing, feeding, personal hygiene, and housekeeping

Manage patient calendars and schedules, provide safe transport to and from appointments, and plan engaging activities

Dollar General

Cashier / 05/2017 - 05/2018

•Greet 50+ customers per shift and assist them in placing their purchases

• Check item prices and confirm them from the system

• Scan each item to punch it into the system

• Calculate bills and provide customers with total payable information

• Process cash and credit card transactions

• Tender change and receipts, and ask customers to cross-check them

Advantage Plus Home Care, Inc.

Home Health Care Provider / 06/2010 - 10/2016

Maintained accurate, comprehensive written documentation of patient care performed, as well as patient condition and vital signs to report to health care providers

Accompanied patients to outings - including shopping trips, community activities and spa days - and transported them to and from doctor appointments

Prepared nutritious meals (lunch and dinner) based on client preferences and dietary restrictions

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