Customer Service Crew Member
Resume:
Cla'shondria Smith
Versatile customer service expert with 2+ years of experience in Sales and and customer centric.
Tampa, FL 33605
************@*****.***
Authorized to work in the US for any employer
Work Experience
Team Member
Taco Bell - Tampa, FL
June 2021 to Present
• Accepted payments from customers, and made change necessary
• Inspected equipment and materials to identify the cause of errors of other problems or defects
• Use basic mathematics to solve problems with registers and customers
• Followed up- with customers from social reviews
• Cook, clean, and closed restaurant
Crew Member (Part-time)
Dunkin Donuts - Tampa, FL
July 2021 to December 2022
• Assured quality customer service
• Answered telephone and in-person inquiries
• Conveyed inventory for destinated location
• Resolve simple customer service.
• Money management
• Found extra tasks when scheduled duties were completed Billing Processor
Kaiser Permanente - Tampa, FL
February 2021 to June 2021
• Provided highest level of customer service to 100+ new members and 50+ existing members daily, responding with care to internal and external inquiries regarding eligibility/enrollment and maintaining membership records.
• SME within 6 months
• Coach new hires
Education
High school diploma
Spoto High School - Tampa, FL
August 2017 to December 2020
Skills
• Customer service
• Teacher Aid (preschool)
• CNA ( Certified Nursing Assistance )
• Cold calling (Less than 1 year)
• Computer skills (2 years)
• CRM software (1 year)
• Remarkable presentation both written and oral (2 years) Certifications and Licenses
CNA
Contact this candidate