Crew Member Customer Service
Resume:
Ke’Mora Kennedy
Lawrenceville, GA 30045
*******@*****.***
OBJECTIVE: To obtain a position where I can use excellent customer service skills to work with customers and clients. Utilizing my skills as a Responsible Team player and asset to any company.
SKILLS: Excellent Customer Service Skills, Organization, attention to detail, Communication, Multitasking, able to work in fast-paced environments, knowledge of products and proficient in Microsoft office programs. EXPERIENCE:
Mcdonalds, Lawrenceville GA - Crew Member
AUGUST 2022 - FEBRUARY 2023
● Performing cashiering duties such as accepting payment forms such as cash, checks, or credit cards, issue receipts and processing refunds when applicable
● Accepting payments from customers for purchases made in the store or restaurant, including accepting payment for orders placed at a drive-thru window
● Answering questions about menu items, food preparation, and other topics related to food service
● Providing change to customers who paid in cash after completing transactions at the register
● Explaining special offers, promotions, and other products or services available at the restaurant
● Ensuring that all food safety regulations are followed during preparation, cooking, and serving food. Adhere to sanitation guidelines
● Greet customers as they approach the register and take their orders in a friendly and efficient manner
● Keep track of the restaurant’s inventory of food items and supplies
● Prepare food items according to company recipes and specifications
● Clean and sanitize the work area, utensils, and equipment
● Maintain a positive and professional demeanor with co-workers and customers
● Upsell additional menu items when appropriate
● Resolve customer complaints in a polite and professional manner
● Perform other duties as assigned by management
EDUCATION:
Jackson County High School - Athens, GA
March 2023 - PRESENT
High School Diploma
Date of Graduation- Expected to be september 2023
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