Property Manager Real Estate

PROFESSIONAL SUMMARY

Accomplished Certified Apartment Manager-CAM

Dependable and efficient administrative professional with 21+ years’ experience

Exceptional ability to multitask and manage multiple priorities

Ensure teamwork by contributing my experience, work ethic and personable attitude

Managing property profitability and developing strong resident relationships

Proven leader repeatedly recognized for outstanding performance, communication, team building, strong motivation skills, exceeds goals while generating revenue

Budget development and financials

A leader who inspires with passion and vision that creates an environment where innovation and accomplishment flourish

SKILLS

Organizational Development

Property Management and Real Estate

Customer Relations

Training, Team Development, Fair Housing, Conflict Resolution and Marketing

Microsoft Office, Excel Proficient and Outlook

Yardi Voyager, Rent Café, CRM, Onesite, LRO, Bi-Radix, Yeildstar/AIRM, Ops, Level One, Bluemoon (TAA), AMSI

EXPERIENCE

Hebron 121 Station-RAM Partners

Property Manager

July 2022-Current

Managed property with combined unit count of 1424 plus retail spaces and 50 residential buildings. Performed all required manager responsibilities and reporting.

• Prepare monthly financial reports and weekly reporting, oversee all expense and cost tracking, accounts payable and receivable, and purchasing functions

*Manage and oversee residential accounts for accuracy and collections, evictions, resolve delinquency and post monies

• Oversee accruals and re-classes

• Worked closely with the maintenance supervisor on day-to-day operations of a 1424-unit multi-family community, such as contacting vendors, complete maintenance requests, renovation projects for assigned buildings including obtaining bids, writing purchase orders, and verifying work competitions

• Formulate and manage annual expense budget

• Oversee the resident services center, responding to resident relations, final account statements, renewals, and resident correspondence

• Interact with external clients and vendors on a regular basis cultivating strong professional relationships

• Develop reports, administer budgets, allocate resources, and ensure operational compliance with industry and corporate standards

• Oversaw maintenance, administration, and improvement of 15 residential buildings

Silverado & Cobb Hill-Adams LaSalle Reality

Property Manager

August 2020-June 2022

Managed property with combined unit count of 672 and 43 residential buildings combined. Performed all required manager responsibilities and reporting

Tribeca-Alliance Residential/Greystar Residential

Property Manager December 2019-August 2020

Managed property with combined unit count of 398 units and 9 residential buildings. Performed all required manager responsibilities and reporting

Sloane Street-Billingsley Company

Property Manager August 2019-December 2019

Managed property with combined unit count of 563 units and 9 residential buildings. Performed all required manager responsibilities and reporting

Bel Air Willow Bend-American Communities

Property Manager

June 2014-July 2019

Managed 4 properties with a combined unit count of 229-500 while with American Communities and assisted at other properties when needed

Bel Air Willow Bend has 24 residential buildings with a combined total of 229 units

Recruited, interviewed, and trained all personnel

Posted money, collected money and past due fee’s, ACH and online Portal accounts

Sent past residents to collections and collected on those past residents

Managed and trained employees on paperwork, leadership, processing move ins and move outs, closing leases, executing renewals

Took care of all resident concerns, questions and made sure to follow up

Maintained an organized office setting, performed file audits

Updated time clocks/payroll daily

Completed and approved invoices daily

General phone and administrative duties

Worked with vendors to ensure timely delivery of services and obtained quotes for all maintenance and repair issues

Excelled at completing daily and monthly reports, monthly close out, budgets and tasks in a timely manner or prior to due dates

The Shores at Las Colinas-MPA

Property Manager

November 2013-April 2014

Managed 17 residential buildings with a combined total of 908 units and 25 commercial spaces

Recruited, interviewed, and trained all personnel

Collected rent and past due payments from tenants on the 1st of every month

Supervised a team of 14 employees including groundskeepers, maintenance crews and administrative staff.

Help to maintain an efficient operation of the property consistent with Loss Prevention and Corporate Office policies

Handled inquiries, showing and renting units, processing move-ins, setting up leases and executing renewals and handling move-outs

Took care of all tenants concerns and questions daily

General administrative and phone duties

Worked with vendors to ensure timely delivery of services and obtained quotes for all maintenance and repair issues

Excelled at completing daily and monthly reports, monthly close out, budgets and tasks in a timely manner or prior to due dates

McCallum Highlands-Colgate McCallum Advisors

Assistant Property Manager

June 2002-July 2013

Represented renters and worked closely with owners in leasing property

Oversaw tenant selection, lease management, collections, conducted tours of property for prospective tenants

Provided property management for a 12 residential building with a total of 361 units

Co-managed a team engaged in property management operations

Analyzed historical trending and targeted potential growth

Managed recruiting process, interviewing and hiring leasing agents and all administrative personnel

General administrative and phone duties

Worked with vendors to ensure timely delivery of services and obtained quotes for all maintenance and repair issues

Conducted regular property inspections, managed and updated database for rental properties

The Tuscany & The Fairways-Addison TX

Leasing Consultant

January 2000-June 2002

Performed all duties required of a leasing consultant.

EDUCATION

1995-1997 Plano East Senior High School-Graduate

1997-2000 Collin County Community College-Associates Degree/Studies in Marketing/Sales/Advertising

2009 Real Estate License-Champions School of Real Estate

2010 Certified Apartment Manager Certification-CAM/Apartment Association of Greater Dallas

2013-2022 Grace Hill Certifications and Training

2019-2020 Fuse Certifications and Training

ACHIEVEMENTS

*Properties maintained 97% occupancy

*Customer Satisfaction Award recipient from Satifacts 2012

*Achieved top scores on yearly inspections and property reviews

*Delinquency and past resident collections maintained a very low average

*Achieved CAM certification in 2010

*Community Manger of the Year Award from American Communities 2016 and Community Manager of the Year from Adams LaSalle Reality in 2021

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