La’Keisha Mackey
**** ******** ******* **, *****
***********@*****.***
www.linkedin.com/in/lmackey
Administration/Management and Human Resources Generalist with 6+ years of experience assisting with and fulfilling organization staffing needs and requirements. A proven track record of using my excellent personal, communication and organization skills to lead and improve HR departments, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and able to work independently. 15 years of customer facing, channel experience, business management and public cloud. Highly skilled, and detail-oriented in accounting, software, security, storage, networking, and professional service. Managing relationships with strategic customers, partners and enterprise technology vendors through synthetization of world class communication with extensive knowledge of infrastructure, application, and managed service. Business savvy in Microsoft Access, word, outlook, PowerPoint, One Note and Microsoft Excel. Demonstrates ability to conduct research and develop territory sales plans, possesses organization/strategic planning skills, Proficient with Microsoft Office Products (Word, Excel, Access, and Outlook) successful territory management, Experience in Business-to-Business or Business-to-Consumer sales or UPS management or customer facing role, freight forwarding sales. Knowledge of opportunities and create solutions to challenging problems. Leadership ability to build and manage a team. Excellent technical skills, and understanding the critical need for accurate, timely financial reporting to help a business exceed revenue goals and seeking new challenges and opportunities.
Experience
NOVEMBER 2021 – PRESENT
HR Specialist/XPO/GXO Logistic, Fort Worth, TX
Reviewing PLOA, PTO, FMLA, and approving. Investigating Terms and reviewing all disciplinary action forms as needed. Revise company hiring practices, vacation, and other human resources policies to ensure compliance with OSHA and all local, state, and federal labor regulations. Maintaining a positive and responsive work environment. Creating daily Headcount reports, administrations, ADP payroll and W4. Developed recruitment programs to successfully increase minority recruitment and meet affirmative action requirements Intermediate experience with Microsoft Excel (Vlookups, pivot tables, data analysis etc., Experience in ADP employment Tax service and ADP Smart compliance. Assists with maintaining officer training records. Assists with payroll and benefits administration; reconciles related records. Records associate information, such as: personal and tax data; compensation and benefits data; attendance; performance reviews or evaluations; termination date and reason. Updates and maintains confidential personnel files to document personnel actions and to provide information for payroll and other uses. Examines personnel files to answer inquiries; provides information to authorized persons. Compiles data from personnel records and prepares reports using typewriter or computer. Performs tasks and duties of a similar nature and scope as required for assigned office.
NOVEMBER 2020 – PRESENT
Part-Time Operational Supervisor/UPS, Dallas, TX
Management of department resources to ensure maximum output, accuracy, and efficiency. Exceeds all established standards for accuracy and productivity. Direct daily transload activities to support account objectives for level of service, cost management, customer expectations, and volume requirements. Ensure that all department and/or corporate policies and procedures are communicated, understood, and adhered to. Establish and promote a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.
JUNE 2017 – MARCH 2020
HR Generalist/Microsoft office, Dallas, TX
Provides direction to management on appropriate use of coaching and corrective action to address employee performance and behavior concerns. Consults with management on involuntary terminations to ensure consistency, compliance and risk-avoidance. Investigates and resolves employee relations issues, including complaints of harassment, discrimination and other types of prohibited behavior. Partners with management on the timely and effective execution of employee performance evaluation process. Participates in the development and implementation of employee engagement, recognition and retention strategies. Functions as a central point of contact and support for a diverse population of employees at all levels of the organization.
APRIL 2016 – JUNE 2017
Showroom Manager/KNOLL, Dallas, TX
Manage catering for client meetings and events Accounting Duties - checks and payments to vendors Coordination of Knoll Corporate training initiatives Manage inventory of all products in basement, showroom and other facilities, daily showroom calendar tours and events Research accounts and corrections using JD Edwards’s system, preform daily invoice audits Coordinated with Sales Assistants to ensure proper coverage for the showroom Maintain overall showroom appearance, product and operations.
APRIL 2013 – JUNE 2016
Professional Admin. Assistant/Subaru Distribution, Coppell, TX
Dispatching incoming and outgoing calls for Carriers and Subaru Dealers - Assist with GM and sales managers on daily bases Managerial Accounts Receivable, payroll processing, and Accounting, performing daily reports, creating spreadsheets and investigating claims, Responsible for ordering office supplies and for warehouse Distribution Investigating discrepancies returned orders, locating products and ensuring that all items adjusted and accounted in inventory, correcting all errors found during any research for month end reports Data entering all clients invoice account and audits to ensure accuracy of received quantities, assuring and documenting all errors found during the research of claims and audits, completes all required paperwork in an accurate and timely manner for manager Maintaining office and monitoring Sign In/Out Log, keep the manager informed of any job-related problems and other information related to work activities. Works safely and complies with all established safety rules and practices
Skills
Type 96WPM • Proficient with Workday • Team player • Excellent time management skills • Conflict Management • Public Speaking • Data analytics/Entry
Education
MAY 2012
Bachelor of Science Project Management/University of Phoenix, Irving, TX
Activities
Ministry Coordinating (DPCC)2012- Present • Fort Worth Monthly Newsletter Carver Heights Association May 2008- Present • Traveling