Adelaine Wagner
970-***-**** *****************@*****.***
PROFESSIONAL PROFILE
I am a consistent, hard working, highly motivated person. I am a friendly, outgoing and dependable person. I feel it is crucial to demonstrate the importance of my job duties and expectations. I am looking to establish long term employment in the health industry.
KEY SKILLS
1.Accurate in taking Vital Signs
Knowledge of medical terminology, anatomy, and physiology
2.Leadership- Trained 15+ new hire employees in customer service o Hands on skills with clerical skills including phlebotomy and performing injections.
3.Assisting in suture removal, dressing wounds, taking and processing urinalysis.
Completed 50-60+ customer calls per shift assisting with customers policies and new application guidelines/requirements for approval.
4.Knowledgeable about safety guidelines
5.Communication- strong written and verbal communication skills
6.Disinfection and cleaning of exam rooms and exam equipment
7.Informational Technology- Effectively use computers and software's 8. Research and Analytical Skills-Gather, Interpret and analyse Information Personal Motivation, Organisation, and Time Management skills
EDUCATION
IBMC College
Clinical Medical Assisting Diploma
● DEAN’S LIST
CERTIFICATIONS
Medical Assisting- Expecting Certification January 2022
HIPPA and OSHA Certificate
CPR Certificate
EXPERIENCE
September 2020-January 2022
Greeley, CO
January 2022
Claims Associate/ Customer Service Health Representative
2021
October 2014-June
Greeley, CO
State Farm Automobile Insurance Company/ Manpower Hire.
Handled Customer Claims, 50+ calls per day, Helped New Hire Trainees, Assisted with special projects/assignments, Managed and checked all new hire work, Data Entry.
Active Listener, Improving Customer Service Experience, Positive Attitude, Building Customer Loyalty, Time Management, Interpersonal Skills, Attention to detail.
Sunrise Community Health December 2021-January 2022 ● Clinical Support assisted MAs with daily clinical duties.
●Answered doctors line
●Called pt with lab/test results
●Completed and scheduled appointments ● Completed referrals
●Sanitized rooms after care to pt.
Professional references will gladly be furnished upon request.