Data Entry Administrative Assistant
Resume:
Daisy Gray
Leases Consultant/ Property Manger
Houston, TX 77015
****.*****@*****.***
RESULTS-Driven and solution-focused individual 14 year's experience in property management. Proven track record for elevating value of property by implementing cost-control and revenue improvement programs. Demonstrates consistent focus on producing the highest possible net operating income of community, by developing annual operating and marketing plans. Knowledgeable of market trends. Willing to relocate: Anywhere
Work Experience
Leasing Consultant
InterSolutions, LLC - Houston, TX
April 2022 to Present
1. Greetings incoming visitors and customer professionally and provided friendly, knowledgeable assistance
2. Routed incoming call,mail and messages to relevant personnel without delay. Prepared documents for the office.
3. Monitored and screening visitors to verify accessibility to inter-office personnel 4. Knowledge of software is one site, blue moon
Community Manager - Receptionist
BG STAFFING INC - Houston, TX
February 2015 to April 2022
Front Desk/ Hud Housing / Conventional / Section 8 Property
• Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Routed incoming calls, mail and messages to relevant personnel without delay. Prepared documentation and reports for office meetings, distribution and filing. Monitored and screened visitors to verify accessibility to inter-office personnel. Property Management
Guardstone Property Management - Houston, TX
February 2021 to December 2021
• Handled daily operation for the property and kept accurate records. Communicated daily with keys on and off the site tenant contact to achieve .Satisfaction with facility and services,Coordinate with Vendors and Staff for necessary services that are needed on the property conventional Manager.
• working on ResMan and Bluemoon, Payless for the rent, and real page, Process Lease and Renewals and Move In, Update the information to all the unit and all marketing,
• Paying invoices, bookkeeping payroll times sheet Assistant Manager
Direct Placement Services, LLC Temporary Service - Houston, TX February 2021 to May 2021
Cullen Park Apartment
Southeast Houston
Hud property
Greeted incoming visitors and customers professionally and provided friendly, knowledge able to assistance.
routed incoming calls, mail and messages to relevant personnel without delay. Prepared documentation and reports for office .Monitored and screened visitors to verity accessibility to inter-office personnel. working on One-site making work order post rent in the system help the Manger with reports for the Friday review and monthly reports.
Assistant Property Manager
Eureka Management - Houston, TX
March 2020 to January 2021
Direct Placements Services LLC, temporary services. Hud Housing/ Tax Credit/Section 8/ Conventional
• Managed and trained office staff during bi-monthly training sessions. Handled disciplinary actions, performances appraisals and terminations. Handled daily operations for the property and kept accurate records. Communicated daily with key on and off-site tenant contact to achieve satisfaction with facility and services.
• prepare and analysis report, and asset managers to increase potential added revenue to community.
• Ability to generate routine reports and effectively communicate, verbally and in writing with residents, customers, clients, contractors, employees and the general public
• Market to submarket local businesses, keeping payroll time for the staff of 3 maintenance guys relationship 2 temps and my self
Leasing Consultant
Arnold Grounds Management Company
July 2019 to March 2020
Hud Housing/ Tax Credit
Greeted incoming visitors and customers with professional and friendly service and knowledgeable assistance.
Managed office with highly accurate leases and detailed information for clients to move into an apartment.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
Had a successful rate of annual audits with local auditing firms. Property Manager
J Allen Management - Houston, TX
May 2005 to October 2018
Hud property
Managed and trained office staff during bi-monthly training sessions. Handled disciplinary actions, performances appraisals and terminations. Handled daily operations for the property and kept accurate records. Communicated daily with key on and off site tenant contact to achieve satisfaction with facility and services.
Had a successful rate of annual audits with local auditing firms. Receptionist
JARMESE PLACE - Houston, TX
May 2005 to October 2008
Conventional
Greeted incoming visitors and customers with professional and friendly service and knowledgeable assistance.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
Had a successful rate of annual audits with local auditing firms. Payroll and time for the staff and my self Adminstrative Assistant
MILLENNIUM PERSONNEL CORP - Houston, TX
March 2004 to May 2007
Front office/ Truck Company/ Apartments
Delivered top notch administrative support to office staff, promoting excellence in all areas of office Operations.
Created and updated physical records and digital files to maintain current, accurate and compliant documentation. Produced highly accurate internal and external office collateral, communications and forms such as letters, notifications and memos.
Education
Business office in General Studies
KEISER UNIVERSITY - Fort Lauderdale, FL
February 2015 to September 2016
Business Administration in Business
Houston Community College - Houston, TX
September 1998 to January 1999
High school diploma in Regular courses
Forest Brook High - Houston, TX
August 1984 to June 1986
Bachelor's degree
Skills
• Word processing (4 years)
• Fair Housing regulations (8 years)
• Property management (10+ years)
• Customer service
• Time management
• Supervising experience
• Section 8 (8 years)
• Yardi (2 years)
• Microsoft Office (8 years)
• Management (8 years)
• English
• Microsoft Outlook
• Marketing
• Accounting
• Auditing
• Business management (2 years)
• Telemarketing
• Microsoft SQL Server
• LIHTC (8 years)
• Employee evaluation (2 years)
• Microsoft Word (10+ years)
• Data warehouse
• Office experience
• Office manager experience
• Human resources
• Organizational skills
• Writing skills
• Product development
• Administrative experience
• Project management
• Property leasing
• Assistant manager experience
• Sales
• Accounts receivable
• Clerical experience
• Business development
• Filing
• Business analysis
• Accounts payable
• Leadership
• Database administration
• Front desk
• Inventory control
• Tax experience
• Communication skills
• Microsoft Excel
Assessments
Customer focus & orientation — Proficient
December 2020
Responding to customer situations with sensitivity Full results: Proficient
Management & leadership skills: Planning & execution — Completed January 2021
Planning and managing resources to accomplish organizational goals Full results: Completed
Spreadsheets with Microsoft Excel — Completed
April 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed
Verbal communication — Familiar
July 2019
Speaking clearly, correctly, and concisely
Full results: Familiar
Management & leadership skills: Impact & influence — Completed January 2021
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed
Administrative assistant/receptionist — Completed
January 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Written communication — Completed
October 2019
Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed
Proficiency with Microsoft Office: Mail & calendar (Mac) — Completed April 2019
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Completed
Administrative support professional fit — Proficient April 2021
Measures the traits that are important for successful administrative support professionals Full results: Proficient
Basic computer skills — Familiar
April 2021
Performing basic computer operations and troubleshooting common problems Full results: Familiar
Customer focus & orientation — Proficient
December 2020
Responding to customer situations with sensitivity Full results: Proficient
Data entry: Accuracy — Highly Proficient
January 2021
Entering data quickly and accurately
Full results: Highly Proficient
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