Customer Service Sales Manager

JULIA FULLERTON

Seattle, WA 425-***-**** ***********@*****.***

EXPERIENCE

****-*******

Customer Experience and Sales Manager, Macys Inc.

·Execute customer service throughout the store and ensure all colleagues are proficient and knowledgeable

·Analyze reports to strategize growth opportunities within my business to accomplish my sales goals

·Interview, hire and train new colleagues to ensure they meet and exceeded sales goals

·Train management to establish fundamental knowledge of the operations of our store

·Support OMNI operations and merchandise execution standards to contribute to our store’s success

2017- 2020

Supervisor, Caliber Cleaning Inc.

·Managed the day to day and long-term objectives of the company

·Worked with the companies' owners to obtain new clients

·Maintained client satisfaction by ensuring quality performance and by engaging with our clients directly

·Trained, evaluated and supervised all team members to establish efficient practices and to ensure industry standards

EDUCATION

Western Washington University, Bellingham, WA

Bachelor of Arts, Anthropology

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