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End Cashier Customer Service

Location:
Katy, TX, 77450
Posted:
May 07, 2023

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Resume:

Angela Mohareb

***** ********* ****, *** ****, Katy, TX 77450

Mobile: 281-***-****

Objectives

I am looking for a Part-Time position as a Phlebotomist which I can put to practice my Skills in the Medical Career to contribute in the quality of patient care Company Growth and Customer Satisfaction.

Education

HCC-Hybrid (Sept 2022-December 2022)

Psych 2301-General Psychology Semester Class

Major: Nursing & Psychology

Cinco Ranch High School

2008 GED

Houston Community College & Lone Star College –Cyfair

2010-2012

Took some basic courses in Math, Science, Spanish, and beginners French.

JOB Experience

B.B.H&E PERFUMES, INC.

6701 Harwin Drive Suite 115 Houston, TX 77036

Northwest Houston Phlebotomy School

Instructor: Chantelle (Ph: 360-***-****)

November 9th-11th. Completion of the Phlebotomy course. Obtained National Phlebotomy Certification Award on November 17th 2022.

Management & Sales (Full-Time) 2006- (Currently still working Part-Time)

Job Responsibilities:

• Ensure High Quality Customer Service

• General Office Skills

• File Important Documentations

• Set up Business Meetings

• Answer Phone Calls

• Schedule employment hours for the Staff Members

• Make orders for Retail & Wholesale customers

• Process Credit Card and checks

• Operate Cash Register Machines

• Bank Deposits

• Fax and E-mail Customers on a Regular Basis

• Make Phone Calls to make Orders with the Customers

• Train and Educate New Employees

• Call and E-mail Customers to Collect Payments and Verify Merchandise Arrivals

• Make Follow-ups with Clients

• Educate Customers how to use Products properly

• Create Price Lists using Microsoft Excel

• Design Business Cards using Microsoft

• Familiar with the Shipping Department and Logistics

• Ensure that the Quality of Products shipped to Customers are in its BEST Condition

• Train and Educate Employees about Customer Service and Products

• Attend Business Shows in Las Vegas

• Inventory/Shipping and Receiving Control

• Calculate Hours that Staff Members Worked

• Work Hand-in-Hand with the Accountant in order to Pay Staff Members

Front-End Cashier (Part-Time) Oct 2021-June 2022

Ensure Customer Service Satisfaction

Strong Team Player

Communications

Answering incoming calls

Packing groceries

Educating customers on new ads online & sales

Processing Returns/Exchanges

Processing Debit Card Charges & Credit Card Charges

Cash Handling

Skills Acquired from Job:

• Venipuncture

•Leadership Skills

• Multi-Task

• Work in a Professional Manner

• Treat Customer with Respect

• Put Customer interests as my First Priority

• Listen to Customers complaints and Suggest Ways to Satisfy them

• Able to Tackle Challenges

• Display Hospitality

• Educate Customers about the Products

• Use Keystroke POS database for Sales

• Work Independently in an Office

• Build Trust and Satisfaction within the Work Place and with the Clients

Personal Skills and attributes

• Speak English, Spanish, Arabic, and learning French

• Great computer skills with Windows, Internet, Word, Excel, PowerPoint, & Publisher

• Honest, Dependable, and Greatly Generous

• Optimistic, Peaceable, and Friendly

• Fast Learner and Open-minded to New Ideas

• Quick Problem Solver

• Type Fast on the Computer

• Strong Communicator

• Dynamic Personality

• Detail-Oriented

• Passionate about Every Task

• Give the Best Performance in my Work

• Adapt Very well with People from Various Backgrounds

• Punctual and Structured

• Well-Organized and Strategic

• Patient and Understanding

References available upon request



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