Angela Mohareb
***** ********* ****, *** ****, Katy, TX 77450
Mobile: 281-***-****
Objectives
I am looking for a Part-Time position as a Phlebotomist which I can put to practice my Skills in the Medical Career to contribute in the quality of patient care Company Growth and Customer Satisfaction.
Education
HCC-Hybrid (Sept 2022-December 2022)
Psych 2301-General Psychology Semester Class
Major: Nursing & Psychology
Cinco Ranch High School
2008 GED
Houston Community College & Lone Star College –Cyfair
2010-2012
Took some basic courses in Math, Science, Spanish, and beginners French.
JOB Experience
B.B.H&E PERFUMES, INC.
6701 Harwin Drive Suite 115 Houston, TX 77036
Northwest Houston Phlebotomy School
Instructor: Chantelle (Ph: 360-***-****)
November 9th-11th. Completion of the Phlebotomy course. Obtained National Phlebotomy Certification Award on November 17th 2022.
Management & Sales (Full-Time) 2006- (Currently still working Part-Time)
Job Responsibilities:
• Ensure High Quality Customer Service
• General Office Skills
• File Important Documentations
• Set up Business Meetings
• Answer Phone Calls
• Schedule employment hours for the Staff Members
• Make orders for Retail & Wholesale customers
• Process Credit Card and checks
• Operate Cash Register Machines
• Bank Deposits
• Fax and E-mail Customers on a Regular Basis
• Make Phone Calls to make Orders with the Customers
• Train and Educate New Employees
• Call and E-mail Customers to Collect Payments and Verify Merchandise Arrivals
• Make Follow-ups with Clients
• Educate Customers how to use Products properly
• Create Price Lists using Microsoft Excel
• Design Business Cards using Microsoft
• Familiar with the Shipping Department and Logistics
• Ensure that the Quality of Products shipped to Customers are in its BEST Condition
• Train and Educate Employees about Customer Service and Products
• Attend Business Shows in Las Vegas
• Inventory/Shipping and Receiving Control
• Calculate Hours that Staff Members Worked
• Work Hand-in-Hand with the Accountant in order to Pay Staff Members
Front-End Cashier (Part-Time) Oct 2021-June 2022
Ensure Customer Service Satisfaction
Strong Team Player
Communications
Answering incoming calls
Packing groceries
Educating customers on new ads online & sales
Processing Returns/Exchanges
Processing Debit Card Charges & Credit Card Charges
Cash Handling
Skills Acquired from Job:
• Venipuncture
•Leadership Skills
• Multi-Task
• Work in a Professional Manner
• Treat Customer with Respect
• Put Customer interests as my First Priority
• Listen to Customers complaints and Suggest Ways to Satisfy them
• Able to Tackle Challenges
• Display Hospitality
• Educate Customers about the Products
• Use Keystroke POS database for Sales
• Work Independently in an Office
• Build Trust and Satisfaction within the Work Place and with the Clients
Personal Skills and attributes
• Speak English, Spanish, Arabic, and learning French
• Great computer skills with Windows, Internet, Word, Excel, PowerPoint, & Publisher
• Honest, Dependable, and Greatly Generous
• Optimistic, Peaceable, and Friendly
• Fast Learner and Open-minded to New Ideas
• Quick Problem Solver
• Type Fast on the Computer
• Strong Communicator
• Dynamic Personality
• Detail-Oriented
• Passionate about Every Task
• Give the Best Performance in my Work
• Adapt Very well with People from Various Backgrounds
• Punctual and Structured
• Well-Organized and Strategic
• Patient and Understanding
References available upon request