Coffee Barista Customer Service

RESUME

PRITAM KUMAR SINGH

H.no = ** B Village – Raghunathpur Dis Hooghly State West Bengal

Pin code – 712513, Email id – ********.****@*****.*** Mob. No. 658-***-****

CAREER OBJECTIVE

To contribute as a team player in the overall success of the progressive growth oriented Company.

To add value to the organization and to enhance my skills and capabilities in conjunction with the company’s goals and objectives. RESPONSIBILITIES

Controlling of wastage.

Responsible for store Profitability.

Managing the team of 5 Barista as well as meeting Monthly targets

Handling customer complaints.

Handling teaching & training of store.

KEY COMPETENCIES

Team Leader skills

Having hands on approach and leading by example.

Accountable and resilient.

Commitment to delivering a high level of customer service.

Proven record of enforcing standards for individual performance.

Ability to work under pressure.

Flexibility to respond to a variety of work situations. PREVIOUS EXPERIENCE

Worked as a barista Trainer in Starbucks coffee shop since from 03 August 2018 till 17th February 2022

ACHIEVEMENTS

Selected for Starbucks Coffee Barista Pride

Awarded as partner of the Quarter.

Coffee Master

QUALIFICATION

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Higher secondary from I.C.S.E

Senior secondary from West Bengal Board

Diploma in hospitality and tourism management from Academies Australasia college Personal skills

Capable of carrying individual and collective responsibility.

Having a flexible “can-do” attitude and a positive approach to problem.

Optimist.

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HOBBIES

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Watching Movies,

Listening music

PERSONAL PROFILE

Father’s name - Sh. Raj Kumar

Singh Nationality - Indian

Marital status - Married

Language known - English, Hindi

Passport - S7827767

Date of birth - 30-04-1996

DATE - SIGNATURE – PRITAM KUMAR

PLACE-

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