LeQuoyah Brownlee
** **** ******* *******, ** ***31
Phone: 404-***-**** ***********@*****.***
Customer Service Representative
Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales
Dynamic customer service professional experienced in retail store settings.
Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
Build and maintain enduring customer relationships to boost sales and generate repeat business.
Professional Experience
The Design Company, Snellville, GA
Design Consultant, 09/2020-05/2022
Assessing the demands of the clients considering their location and intended market.
Answer and guide call in order to answer queries and assist everyone who calls.
Communicate with clients, assist with billing issues, and inform them of their payment choices.
Examine, review, and assess client database billing accounts.
Collaborate with other experts to update and improve existing designs.
A.L.A, Smyrna, GA
Receptionist/Appointment Setter, 3/2013 to 04/2019
Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds
Answer and direct calls in order to respond to questions and help all callers.
Analyze, review, and evaluate accounts of customer database billing
Communicate, assist with billing complaints and advise customers’ alternative payment options
Education
Job Corp, Sacramenta, CA
Diploma, 05/2010
References
Available upon request