Customer Service Medical Records

STEVEN A. JACOBS

*** *. ***** **. *** # *** Fort Wayne, IN 46802 · 260-***-****

**************@*****.***

EXPERIENCE

**** – 2020

HOUSEKEEPING WORK LEADER, Dept. of VA

In charge of many daily tasks. Always striving to reach the goals of the hospital on a day to day basis. In charge of the first shift staff, which had 10 employees. In charge of doing daily inspections. We had to make sure the hospital was clean at all times.

2020 – 2022

SCANNING SPECIALIST, Dept. of va.

Responsible for accurate scanning of veteran’s medical records. This took an extreme attention to detail. We were graded on our speed and accuracy.

1993 – 2010

SALES, ADAMS REMCO, GREAT LAKES PUBLISHING, FT. WAYNE LINCOLN MERCURY, SMOOTH JAZZ 106.7, O.C. WELCH FORD LINCOLN MERCURY

Responsible for creating and cultivating a customer base. Did my very best to deliver the highest level of customer service. I also to pleasure in taking care of any customer issues should they arise. I took it as a personnel challenge in reaching my monthly quota. I received the top sales among the sales staff on numerous occasions.

1984 – 1992

UNITED STATES MARINE, Dept. of navy

Received an honorable discharge after 8 years of faithful service. I achieved the level of a non -commissioned officer. Received 4 medals for good conduct due to my trust worthy service. I served many tours of guard duty.

EDUCATION

1980 - 1984

NORTHSIDE HIGH School

I took the basic high school courses. I did well in high school.

1984

DIPLOMA

SKILLS

Customer service

Following directions

Problem solving

Lead by example

Attention to detail

Multi-tasking