RESPONSIBILITES: I MAINTAIN COMMUNICATIONS WITH PRESENT CUSTOMERS TO MAKE SURE THEY RECEIVE SERVICES IN A PROPER AND TIMELY MANNER. I ALSO FIND NEW CUSTOMERS THROUGH COLD CALLS AND LEADS FROM INDUSTRIAL WEBSITES.

11-01-2001 UNTIL 07-30-2021

SENIOR ACCOUNT MANAGER

SAFETY-KLEEN SYSTEMS, INC.

2423 TYLER STREET

KENNER, LA 70065

RESPONSIBILITIES: ENSURING ENVIRONMENTAL COMPLIANCE FOR PRESENT AND FUTURE CUSTOMERS. PROFILING HAZARDOUS WASTE STREAMS, SAMPLING HAZARDOUS WASTE STREAMS AND ADVISING CUSTOMERS THE PRPER METHODS OF MANAGEMENT FOR THEIR HAZARDOUS AND NON-HAZARDOUS WASTES. I STARTED AT SAFETY-KLEEN AS A ROUTE DRIVER IN 2001. I MOVED INTO THE SERVICE DEPARTMENT AS CUSTOMER SERVICE MANAGER AND ALSO WARKED AS THE SENIOR CUSTOMER SERVICE MANAGER. I FINISHED MY CAREER WITH SAFETY-KLEEN AS THE SENIOR ACCOUNT MANAGER.

EDUCATION

SOUTHEASTERN LOUISIANA UNIVERSITY

HAMMOND, LA

1989-JULY 1996

BA IN BUSINESS ADMINISTRATION,

MAJOR IN MANAGEMENT

GPA 3.5

SOUTHEASTERN LOUISIANA UNIVERSITY

BA IN BUSINESS MANAGEMENT

MINOR IN MARKETING

GPA 3.5

SKILLS

Business Management

Customer Service

Commercial Drivers’ License

OSHA Safety Certified

Contracting

Very organized

ACTIVITIES

Member of the FBI Citizens’ academy

Volunteers for Junior Achievement

Love outdoor sports including fishing, hunting and sand volleyball

Spending time with my two daughters and family-oriented activities 2

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