KR Kisha Rivera
BARRANQUITAS, PR ***** 787-***-****
*************@*****.***
PROFESSIONAL
SUMMARY
To obtain a position in which I can utilize my skills and experience within your firm.
SKILLS Teambuilding
Analytical and Critical Thinking
Data Entry
Problem-Solving
Teamwork and Collaboration
Active Listening
Self-Motivated
Decision-Making
Training and Development
Planning and Coordination
WORK HISTORY COMMERCIAL LINES RENEWALS SUPERVISOR 12/2019 to CURRENT Benitez Insurance Agency Barranquitas, PR
Conducted annual reviews of existing policies to update information. Researched and identified potential new markets.
Developed and maintained client base resulting in Number% portfolio retention.
Educated clients on insurance policies and procedures. Maintained consistent knowledge of industry products and attended continuous education events to increase product knowledge. Evaluated competitors' products and services to gain competitive advantage.
Analyzed risk factors to recommend appropriate coverage levels. NEW BUSINESS COMMERCIAL LINES UNDERWRITER 08/2008 to CURRENT Benitez Insurance Agency
Responsible for processing insurance quotes for direct clients and insurance agents
Responsible for calculating the risk involved as per my company's code rules
Responsible for any and all alteration in documentation of any mid-term changes of existing insurance policies
Aid in the expediency of all written or verbal communication with the insurance agents and direct clients
Analyze all personal and commercial lines of business to determine acceptability and to control, restrict, or decline, according to company guidelines
Responsible for keeping current with the changing of policies, rates and procedures, and explaining coverage, rules, and decisions to agents, and insured
Archiving personnel documents in imaging system
Assist in paying and receiving money and check transactions EDUCATION Secretarial Arts and Medical Transcription 1997 Katherine Gibbs College, Norwalk, CT
Skills Underwriting and analytical skills throughout 6 years. Knowledge in
“Cover-all” system and AMS.
LANGUAGES Spanish
Full Professional